An amendment numbered 7 printed in Part C of House Report 110-335 to require, subject to appropriations, that the Secretary of Transportation investigate consumer complaints regarding flight cancellations, overbooking of flights, baggage problems, ticket refund problems, incorrect or incomplete fare information, the rights of frequent flyer passengers, and deceptive or misleading advertising. The amendment also would require the Secretary to provide, as an annex to the Department's annual budget request, an estimate of resources that would have been needed to investigate all consumer complaints received the previous fiscal year.

1. Adds SEC. 412. EXPANSION OF DOT AIRLINE CONSUMER COMPLAINT INVESTIGATIONS at the end of title IV

   Adds a section

   Inserted: SEC. 412. EXPANSION OF DOT AIRLINE CONSUMER COMPLAINT INVESTIGATIONS.

   Inserted: (a) In General.--Subject to the availability of appropriations, the Secretary of Transportation shall investigate consumer complaints regarding--

   Inserted: (1) flight cancellations;

   Inserted: (2) compliance with Federal regulations concerning overbooking seats flights;

   Inserted: (3) lost, damaged, or delayed baggage, and difficulties with related airline claims procedures;

   Inserted: (4) problems in obtaining refunds for unused or lost tickets or fare adjustments;

   Inserted: (5) incorrect or incomplete information about fares, discount fare conditions and availability, overcharges, and fare increases;

   Inserted: (6) the rights of passengers who hold frequent flier miles or equivalent redeemable awards earned through customer-loyalty programs; and

   Inserted: (7) deceptive or misleading advertising.

   Inserted: (b) Budget Needs Report.--The Secretary shall provide, as an annex to its annual budget request, an estimate of resources which would have been sufficient to investigate all such claims the Department of Transportation received in the previous fiscal year. The annex shall be transmitted to Congress when the President submits the budget of the United States to the Congress under section 1105 of title 31, United States Code.

   Original wording

   At the end of title IV of the amendment, insert the following (and conform the table of contents of the amendment accordingly):

Read automatically from the Congressional Record. Check the original before relying on it.

As printed