S. 1873Senate108th Congress (2003-2005)In Committee

Call Center Consumer's Right to Know Act of 2003

Introduced November 17, 2003

Legislative Activity

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2 earlier actions
SenateIntro Referral Latest Action

Read twice and referred to the Committee on Commerce, Science, and Transportation. (text of measure as introduced: CR S14966)

November 17, 2003

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SenateIntro Referral

Introduced in Senate

November 17, 2003

SenateIntro Referral

Sponsor introductory remarks on measure. (CR S14965-14966)

November 17, 2003

SenateIntro Referral

Read twice and referred to the Committee on Commerce, Science, and Transportation. (text of measure as introduced: CR S14966)

November 17, 2003

Floor Debate

12 members

What members said about S. 1873 on the floor

6 Republicans6 Democrats
Arlen Specter
Sen. Arlen SpecterR-PA · Jun 22, 2004

Mr. President, I have sought recognition to introduce the Health Care Assurance Act of 2004, which is legislation designed to cover the 43 million Americans who are currently not covered, and to…

Orrin G. Hatch
Sen. Orrin G. HatchR-UT · Jun 22, 2004

Mr. President, I rise with my esteemed colleague and friend, Senator Leahy, ranking Democrat Member of the Senate Judiciary Committee, to introduce the ``Inducing Infringement of Copyrights Act of…

Jon Kyl
Sen. Jon KylR-AZ · Jun 22, 2004

Mr. President, I rise today to introduce a bill that would authorize the Justice Department to issue judicially enforceable subpoenas in terrorism investigations. Here is how the JETS Act would work:…

Jeff Bingaman
Sen. Jeff BingamanD-NM · Jun 22, 2004

Mr. President, I rise today with my colleague Senator Lieberman to introduce a bill that would give the Congress a modest capability to assess the impacts of science and technology on the formulation…

William H. Frist
Sen. William H. FristR-TN · Apr 1, 2004

Mr. President, I will be making my comments on leader time. We will have the hour of morning business as laid out in the unanimous consent for our side so people can plan their morning. My remarks…

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Richard J. Durbin
Sen. Richard J. DurbinD-IL · Jun 22, 2004

Mr. President, today, I am introducing a bill that would repeal a provision in the Consolidated Appropriations Act of 2004, regarding the amount of time that records of approved gun sales can be…

Trent Lott
Sen. Trent LottR-MS · Sep 28, 2004

Mr. President, as we look at the situation in America and in the world today, we face serious challenges. Obviously, the war on terrorism is one of the most serious challenges we have had in many…

Patrick J. Leahy
Sen. Patrick J. LeahyD-VT · Jun 22, 2004

Mr. President, nobody can deny that the digital age has brought many benefits and many challenges to all of us. In my home state of Vermont, the Internet has revolutionized how we work and how we…

John F. Kerry
Sen. John F. KerryD-MA · Nov 17, 2003

Mr. President, I am pleased to introduce today the ``Call Center Consumer's Right to Know Act.'' This legislation is in response to the mounting evidence showing that U.S. corporations are rapidly…

John F. Kerry
Sen. John F. KerryD-MA · Nov 17, 2003

Mr. President, I am pleased to introduce today the ``Call Center Consumer's Right to Know Act.'' This legislation is in response to the mounting evidence showing that U.S. corporations are rapidly…

John McCain
Sen. John McCainR-AZ · Nov 17, 2003

Mr. President, I am proud to join Senator Russ Feingold as a co-sponsor of legislation that will require Senate candidates to file campaign finance reports in electronic form. This bill will finally…

William H. Frist
Sen. William H. FristR-TN · Jun 22, 2004

Mr. President, I rise in support of the Inducing Infringement of Copyrights Act of 2004 introduced today by Senators Hatch and Leahy. I am proud to be an original cosponsor. The Inducement Act…

Russell D. Feingold
Sen. Russell D. FeingoldD-WI · Nov 17, 2003

Mr. President, today I will introduce with the Senator from Arizona, Mr. McCain, a bill to bring Senate campaigns into the 21st century by requiring that Senate candidates file their campaign finance…

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Edward M. Kennedy
Sen. Edward M. KennedyD-MA · Sep 28, 2004

Mr. President, do I have 20 minutes? I ask the Chair to remind me when I have 4 minutes left.

Bill Text

Latest available legislative text

Reading Mode
Latest
Introduced in SenateIssued November 17, 2003
        [Congressional Bills 108th Congress]
[From the U.S. Government Publishing Office]
[S. 1873 Introduced in Senate (IS)]

1st Session
S. 1873

To require employees at a call center who either initiate or receive
telephone calls to disclose the physical location of such employees,
and for other purposes.

_______________________________________________________________________

IN THE SENATE OF THE UNITED STATES

November 17, 2003

Mr. Daschle (for Mr. Kerry) introduced the following bill; which was
read twice and referred to the Committee on Commerce, Science, and
Transportation

_______________________________________________________________________

A BILL

To require employees at a call center who either initiate or receive
telephone calls to disclose the physical location of such employees,
and for other purposes.

Be it enacted by the Senate and House of Representatives of the
United States of America in Congress assembled,

SECTION 1. SHORT TITLE.

This Act may be cited as the ``Call Center Consumer's Right to Know
Act of 2003''.

SEC. 2. CALL CENTER REQUIREMENTS.

(a) In General.--A United States corporation or its subsidiaries
that utilizes a call center to initiate telephone calls to, or receive
telephone calls from, individuals located in the United States, shall
require each employee in the call center to disclose the physical
location of such employee at the beginning of each telephone call so
initiated or received.
(b) Certification Requirement.--A corporation or subsidiary
described in subsection (a) shall annually certify to the Federal Trade
Commission whether or not the corporation or subsidiary, and the
employees of the corporation or subsidiary at its call centers, have
complied with that subsection.
(c) Noncompliance.--A corporation or subsidiary that violates
subsection (a) shall be subject to such civil penalties as the Federal
Trade Commission prescribes under section 3.
(d) Call Center Defined.--In this section, the term ``call center''
means a location that provides customer-based service and sales
assistance or technical assistance and expertise to individuals located
in the United States via telephone, the Internet, or other
telecommunications and information technology.

SEC. 3. FEDERAL TRADE COMMISSION RULES.

Not later than 9 months after the date of enactment of this Act,
the Federal Trade Commission shall prescribe rules to provide for
effective monitoring and compliance with this Act. The Federal Trade
Commission's rulemaking shall include appropriate civil penalties for
noncompliance with this Act.
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