S. 562Senate111th Congress (2009-2011)In Committee

Prepaid Calling Card Consumer Protection Act of 2009

Introduced March 10, 2009

Legislative Activity

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2 earlier actions
SenateIntro Referral Latest Action

Read twice and referred to the Committee on Commerce, Science, and Transportation. (text of measure as introduced: CR S2968-2970)

March 10, 2009

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SenateIntro Referral

Introduced in Senate

March 10, 2009

SenateIntro Referral

Sponsor introductory remarks on measure. (CR S2967-2968)

March 10, 2009

SenateIntro Referral

Read twice and referred to the Committee on Commerce, Science, and Transportation. (text of measure as introduced: CR S2968-2970)

March 10, 2009

Floor Debate

4 members

What members said about S. 562 on the floor

4 Democrats
Russell D. Feingold
Sen. Russell D. FeingoldD-WI · Mar 10, 2009

Mr. President, today I introduce the Wartime Treatment Study Act. This bill would create two factfinding commissions: one commission to review the treatment by our Government during World War II of…

Edward M. Kennedy
Sen. Edward M. KennedyD-MA · Mar 10, 2009

We are facing a profound economic crisis, the likes of which we have not seen since the Great Depression. Countless working families who were already living on the edge of financial disaster have…

Richard J. Durbin
Sen. Richard J. DurbinD-IL · Mar 10, 2009

March 12 is recognized as World Kidney Day, a day to raise awareness of the major health and societal costs of kidney disease. Today, 26 million American adults have chronic kidney disease, and…

Bill Nelson
Sen. Bill NelsonD-FL · Mar 10, 2009

Mr. President, prepaid telephone calling cards are used by many Americans to stay in touch with loved ones around the country and throughout the world. Unfortunately, some providers and distributors…

Bill Nelson
Sen. Bill NelsonD-FL · Mar 10, 2009

Mr. President, prepaid telephone calling cards are used by many Americans to stay in touch with loved ones around the country and throughout the world. Unfortunately, some providers and distributors…

Bill Text

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Introduced in SenateIssued March 10, 2009
        [Congressional Bills 111th Congress]
[From the U.S. Government Printing Office]
[S. 562 Introduced in Senate (IS)]

111th CONGRESS
1st Session
S. 562

To require accurate and reasonable disclosure of the terms and
conditions of prepaid telephone calling cards and services, and for
other purposes.

_______________________________________________________________________

IN THE SENATE OF THE UNITED STATES

March 10, 2009

Mr. Nelson  of Florida (for himself, Ms. Snowe, and Ms. Klobuchar)
introduced the following bill; which was read twice and referred to the
Committee on Commerce, Science, and Transportation

_______________________________________________________________________

A BILL

To require accurate and reasonable disclosure of the terms and
conditions of prepaid telephone calling cards and services, and for
other purposes.

Be it enacted by the Senate and House of Representatives of the
United States of America in Congress assembled,

SECTION 1. SHORT TITLE.

This Act may be cited as the ``Prepaid Calling Card Consumer
Protection Act of 2009''.

SEC. 2. DEFINITIONS.

In this Act:
(1) Commission.--The term ``Commission'' means the Federal
Trade Commission.
(2) Fees.--
(A) In general.--The term ``fees'' means all
charges, fees, taxes, or surcharges, including
connection, hang-up, service, payphone, and maintenance
charges, which may be--
(i) required by State or Federal statute or
by regulation or order of the Commission or a
State; or
(ii) permitted to be assessed by a State or
Federal statute or by regulation or order of
the Commission or a State.
(B) Exclusion.--The term ``fees'' does not include
the applicable per unit or per-minute rate for the
particular destination called by a consumer.
(3) International preferred destination.--The term
``international preferred destination'' means a specific
international destination named on a prepaid telephone calling
card or on the packaging material accompanying a prepaid
telephone calling card.
(4) Prepaid telephone calling card.--
(A) In general.--The terms ``prepaid telephone
calling card'' and ``card'' mean--
(i) a card or similar device that allows
users to pay in advance for a specified amount
of calling, without regard to additional
features, functions, or capabilities available
in conjunction with a prepaid telephone calling
service; or
(ii) any right of use purchased in advance
for a sum certain linked to an access number
and authorization code that--
(I) enables a consumer to use a
prepaid telephone calling service; and
(II) is embodied on a card or other
physical object, or purchased by an
electronic or telephonic means through
which the purchaser obtains access
numbers and authorization codes that
are not physically located on a card,
its packaging, an Internet website, or
other promotional materials.
(B) Exclusion.--The terms ``prepaid telephone
calling card'' and ``card'' do not include cards or
other rights of use that provide access to--
(i) service provided for free, or at no
additional charge as a promotional item
accompanying a product or service purchased by
a consumer; or
(ii) a wireless telecommunications service
account with a wireless service provider that
the purchaser has a preexisting relationship
with or establishes a carrier customer
relationship with via the purchase of a prepaid
wireless telecommunications service handset
package.
(5) Prepaid telephone calling card distributor.--
(A) In general.--The term ``prepaid telephone
calling card distributor'' means any person that--
(i) purchases prepaid telephone calling
cards or services from a prepaid telephone
calling service provider; and
(ii) sells, resells, issues, or distributes
prepaid telephone calling cards to 1 or more
distributors of such cards or to 1 or more
retail sellers of such cards.
(B) Exclusion.--The term ``prepaid telephone
calling card distributor'' does not include any retail
merchant or seller of prepaid telephone calling cards
exclusively engaged in point-of-sale transactions with
end-user customers.
(6) Prepaid telephone calling service.--
(A) In general.--The terms ``prepaid telephone
calling service'' and ``service'' mean any real time
voice communications service, regardless of the
technology or network utilized, paid for in advance by
a consumer, that allows a consumer to originate voice
telephone calls through a local, long distance, or
toll-free access number and authorization code, whether
manually or electronically dialed.
(B) Exclusion.--The terms ``prepaid telephone
calling service'' and ``service'' do not include any
service that provides access to a wireless
telecommunications service account if the purchaser has
a preexisting relationship with the wireless service
provider or establishes a carrier-customer relationship
via the purchase of a prepaid wireless
telecommunications service handset package.
(7) Prepaid telephone calling service provider.--The term
``prepaid telephone calling service provider'' means any person
providing prepaid telephone calling service to the public using
its own, or a resold, network offering real time voice
communications service regardless of the technology utilized.
(8) Wireless telecommunications service.--The term
``wireless telecommunications service'' has the meaning given
the term ``commercial mobile service'' in section 332(d) of the
Communications Act of 1934 (47 U.S.C. 332(d)).

SEC. 3. REQUIRED DISCLOSURES OF PREPAID TELEPHONE CALLING CARDS OR
SERVICES.

(a) Required Disclosure; Rulemaking.--Not later than 180 days after
the date of enactment of this Act, the Commission shall prescribe
regulations that require every prepaid telephone calling service
provider or prepaid telephone calling card distributor to disclose the
following information relating to the material terms and conditions of
the prepaid telephone calling card or service:
(1) Information relating to domestic interstate calls.--
(A) The number of calling units or minutes of
domestic interstate calls provided by such card or
service at the time of purchase; or
(B) the dollar value of such card or service and
the domestic interstate rate per-minute provided by
such card or service at the time of purchase.
(2) Information relating to international preferred
destinations.--The applicable calling unit or per-minute rates
for each international preferred destinations served by such
card or service.
(3) Information relating to individual international
destinations.--
(A) The applicable calling unit or per-minute rates
for each individual international destinations served
by such card or service.
(B) That the applicable calling unit or per-minute
rates for each individual international destination may
be obtained through the prepaid telephone calling card
provider's toll-free customer service number and
Internet website.
(C) Whether those rates fluctuate.
(4) Other material terms and conditions.--Other material
terms and conditions pertaining to the use of such card or
service, including--
(A) the amount and frequency of all fees;
(B) a description of applicable policies relating
to refund, recharge, decrement, or expiration; and
(C) limitations, if any, on the use or period of
time for which the displayed, promoted, or advertised
minutes or rates will be available to the customer.
(5) Service provider information.--Information relating to
the service provider, including--
(A) the name of the service provider;
(B) the address of such service provider, which
shall be made available on the provider's website (if
any), together with the uniform resource locator
address thereof; and
(C) a toll-free telephone number that may be used
to contact the customer service department of such
service provider, together with the hours of service of
the customer service department.
(b) Clear and Conspicuous Disclosure of Required Information and
Language Requirements.--In prescribing regulations under subsection
(a), the Commission shall require, at a minimum, that--
(1) the required disclosures (other than the disclosure
required by subsection (a)(3)(A)) for prepaid telephone calling
cards are printed in plain English in a clear and conspicuous
location on the card, or on the packaging of the card, so as to
be plainly visible to a consumer at the point of sale;
(2) the required disclosures (other than the disclosure
required by subsection (a)(3)(B)) for prepaid telephone calling
service that consumers access and purchase via the Internet are
displayed in plain English in a clear and conspicuous location
on the Internet site from which the consumer purchases such
service, and include conspicuous instructions and directions to
any link to such disclosures;
(3) the required disclosures (other than the disclosure
required by subsection (a)(3)(A)) for advertising and other
promotional materials are printed on any advertising for the
prepaid telephone calling card or service used at the point of
sale, including on any signs for display by retail merchants,
displayed on any Internet site used to promote material, and on
any other promotional material used at the point of sale that
is prepared by, or at the direction of, any person that is
subject to the requirements of this Act;
(4) if a language other than English is predominantly used
on a prepaid telephone calling card or its packaging, or in the
point-of-sale advertising, Internet advertising, or promotional
material of a prepaid telephone calling card or prepaid
telephone calling service, then the required disclosures are
provided in that language on such card, packaging,
advertisement, or promotional material in the same manner as if
they were provided in English; and
(5) if a language other than English is predominantly used
on a prepaid telephone calling card or its packaging, or in the
point-of-sale advertising, or promotional materials of a
prepaid telephone calling card or prepaid telephone calling
service, then the customer service department reached via a
toll-free number must provide basic customer support (per-
minute rate or equivalent calling units for each destination,
fees, and terms of service) in that language.
(c) Implementing Regulations.--The Commission may, in accordance
with section 553 of title 5, United States Code, prescribe such other
disclosure regulations as the Commission determines are necessary to
implement this section.

SEC. 4. UNLAWFUL CONDUCT RELATED TO PREPAID TELEPHONE CALLING CARDS.

(a) Prepaid Telephone Calling Service Provider.--It shall be
unlawful for any prepaid telephone calling service provider to do any
of the following:
(1) Undisclosed fees and charges.--To assess or deduct from
the balance of a prepaid telephone calling card any fee or
other amount for use of the prepaid telephone calling service,
except--
(A) the per-minute rate or value for each
particular destination called by the consumer; and
(B) fees that are disclosed in accordance with the
regulations prescribed under section 3.
(2) Minutes and rates as promoted and advertised.--With
respect to a prepaid telephone calling card for a service of
the prepaid telephone calling service provider, to provide
fewer minutes than the number of minutes promoted or
advertised, or to charge a higher per-minute rate to a specific
domestic destination or international preferred destination
than the per-minute rate to that specific destination promoted
or advertised, on--
(A) the prepaid telephone calling card;
(B) any point-of-sale material relating to the card
that is prepared by or at the direction of the prepaid
telephone calling card service provider; or
(C) other advertising related to the card or
service.
(3) Minutes announced, promoted, and advertised through
voice prompts.--To provide fewer minutes than the number of
minutes announced, promoted, or advertised through any voice
prompt given by the prepaid telephone calling service provider
to a consumer at the time the consumer places a call to a
dialed domestic destination or international preferred
destination with a prepaid telephone calling card or service.
(4) Expiration.--To provide, sell, resell, issue, or
distribute a prepaid telephone calling card that expires--
(A) before the date that is 1 year after the date
on which such card is first used; or
(B) in the case of a prepaid telephone calling card
or service that permits a consumer to purchase
additional usage minutes or add additional value to the
card, before the date that is 1 year after the date on
which the consumer last purchased additional usage
minutes or added additional value to the card.
(5) Charges for unconnected calls.--To assess any fee or
charge for any unconnected telephone call. For purposes of this
paragraph, a telephone call shall not be considered connected
if the person placing the call receives a busy signal or if the
call is unanswered.
(6) Maximum billing increments.--To assess or deduct a per-
minute rate (or equivalent calling unit) in an increment
greater than 1 minute of calling time for calls that are less
than 1 full minute. It shall not be a violation of this section
for a prepaid telephone calling service provider to deduct
different destination-specific rates (or equivalent calling
units) for each full minute of calling time in accordance with
properly disclosed rates or other terms and conditions.
(b) Prepaid Telephone Calling Card Distributor.--It shall be
unlawful for any prepaid telephone calling card distributor to do any
of the following:
(1) Undisclosed fees and charges.--To assess or deduct from
the balance of a prepaid telephone calling card any fee or
other amount for use of the prepaid telephone calling service,
except--
(A) the per-minute rate or value for each
particular destination called by the consumer; and
(B) fees that are disclosed as required by
regulations prescribed under section 3.
(2) Minutes as promoted and advertised.--To sell, resell,
issue, or distribute any prepaid telephone calling card that
the distributor knows provides fewer minutes than the number of
minutes promoted or advertised, or a higher per-minute rate to
a specific destination than the per-minute rate to that
specific destination promoted or advertised, on--
(A) the prepaid telephone calling card that is
prepared by or at the direction of the prepaid
telephone calling card service distributor;
(B) any point of sale material relating to the card
that is prepared by or at the direction of the prepaid
telephone calling card service distributor; or
(C) other advertising relating to the card or
service.
(3) Minutes announced, promoted, or advertised through
voice prompts.--To sell, resell, issue, or distribute a prepaid
telephone calling card that such distributor knows provides
fewer minutes than the number of minutes announced, promoted,
or advertised through any voice prompt given to a consumer at
the time the consumer places a call to a dialed destination
with the prepaid telephone calling card or service.
(4) Expiration.--To provide, sell, resell, issue, or
distribute a prepaid telephone calling card that expires--
(A) before the date that is 1 year after the date
on which such card is first used; or
(B) in the case of a prepaid telephone calling card
that permits a consumer to purchase additional usage
minutes or add additional value to the card or service,
before the date that is 1 year after the date on which
the consumer last purchased additional usage minutes or
added additional value to the card or service.
(c) Liability.--A prepaid telephone calling service provider or a
prepaid telephone calling card distributor may not avoid liability
under this section by stating that the displayed, announced, promoted,
or advertised minutes, or the per-minute rate to a specific
destination, are subject to fees or charges. A prepaid calling service
provider or prepaid calling distributor shall not be liable for the
disclosure of lawful fees, charges, or limitations made pursuant to
regulations prescribed by the Commission under section 3, including
lawful conditions of use.
(d) Implementing Regulations.--The Commission may, in accordance
with section 553 of title 5, United States Code, prescribe such
regulations as the Commission determines are necessary to implement
this section.

SEC. 5. ENFORCEMENT BY THE FEDERAL TRADE COMMISSION.

(a) Unfair and Deceptive Act or Practice.--Notwithstanding any
other provision of law, a violation of a regulation prescribed under
section 3 or the commission of an unlawful act proscribed under section
4 shall be treated as a violation of a rule defining an unfair or
deceptive act or practice prescribed under section 18(a)(1)(B) of the
Federal Trade Commission Act (15 U.S.C. 57a(a)(1)(B)).
(b) Authority of the Commission.--The Commission shall enforce this
Act in the same manner and by the same means as though all applicable
terms and provisions of the Federal Trade Commission Act were
incorporated into and made a part of this Act. Notwithstanding section
5(a)(2) of the Federal Trade Commission Act (15 U.S.C. 45(a)(2)),
communications common carriers shall be subject to the jurisdiction of
the Commission exclusively for the purposes of this Act, and section
5(a)(2) shall not be otherwise affected.
(c) Federal Communications Commission Authority.--
(1) To the extent that the Federal Trade Commission has
authority under this Act with respect to prepaid calling cards,
prepaid calling card providers and prepaid calling card
distributors, the Federal Communications Commission shall not
exercise any authority that it may otherwise have with respect
to such cards, providers and distributors.
(2) Except as provided in paragraph (1), nothing in this
Act affects the authority of the Federal Communications
Commission with respect to such prepaid calling card providers
and distributors.

SEC. 6. STATE ENFORCEMENT.

(a) In General.--
(1) Civil actions.--In any case in which the attorney
general of a State, a State utility commission, or other
authorized State consumer protection agency has reason to
believe that an interest of the residents of that State has
been or is threatened or adversely affected by the engagement
of any person in a practice that is prohibited under this Act,
the State, as parens patriae, may bring a civil action on
behalf of the residents of that State in a district court of
the United States of appropriate jurisdiction--
(A) to enjoin that practice;
(B) to enforce compliance with this Act;
(C) to obtain damage, restitution, or other
compensation on behalf of residents of the State; or
(D) to obtain such other relief as the court may
consider to be appropriate.
(2) Notice to federal trade commission.--
(A) In general.--Before filing an action under
paragraph (1), the attorney general of a State, a State
utility commission, or an authorized State consumer
protection agency shall provide to the Commission--
(i) written notice of the action; and
(ii) a copy of the complaint for the
action.
(B) Exemption.--
(i) In general.--Subparagraph (A) shall not
apply to the filing of an action under
paragraph (1) if the attorney general of a
State, a State utility commission, or an
authorized State consumer protection agency
filing such action determines that it is not
feasible to provide the notice described in
subparagraph (A) before the filing of the
action.
(ii) Notification.--In an action described
in clause (i), the attorney general of a State,
a State utility commission, or an authorized
State consumer protection agency shall provide
notice and a copy of the complaint to the
Commission at the time the action is filed.
(b) Intervention by Federal Trade Commission.--
(1) In general.--Upon receiving notice under subsection
(a)(2), the Commission may intervene in the action that is the
subject of such notice.
(2) Effect of intervention.--If the Commission intervenes
in an action under subsection (a), the Commission may--
(A) be heard with respect to any matter that arises
in that action; and
(B) file a petition for appeal.
(c) Construction.--Nothing in this Act may be construed to prevent
an attorney general of a State, a State utility commission, or an
authorized State consumer protection agency from exercising the powers
conferred on the attorney general, a State utility commission, or an
authorized State consumer protection agency by the laws of that State--
(1) to conduct investigations;
(2) to administer oaths or affirmations;
(3) to compel the attendance of witnesses or the production
of documentary and other evidence;
(4) to enforce any State consumer protection laws of
general applicability; or
(5) to establish or utilize existing administrative
procedures to enforce the provisions of the law of such State.
(d) Venue; Service of Process.--
(1) Venue.--Any action brought under subsection (a) shall
be brought in the district court of the United States that
meets applicable requirements relating to venue under section
1391 of title 28, United States Code.
(2) Service of process.--In an action brought under
subsection (a), process may be served in any district in which
the defendant--
(A) is an inhabitant; or
(B) may be found.

SEC. 7. APPLICATION.

The regulations prescribed under section 3 and the provisions of
sections 3 and 4 shall apply to any prepaid telephone calling card
issued or placed into the stream of commerce, and to any advertisement,
promotion, point-of-sale material or voice prompt regarding a prepaid
telephone calling service that is created or disseminated more than 120
days after the date on which the regulations prescribed under section 3
are published in the Federal Register.

SEC. 8. EFFECT ON STATE LAW.

(a) Preemption.--
(1) In general.--Except as otherwise provided in this
section, this Act preempts the laws of any State or political
subdivision thereof to the extent that such laws are
inconsistent with this Act, or the rules, regulations, or
orders issued by the Commission under this Act.
(2) Exceptions.--This Act shall not preempt any provision
of State law or enforcement action that provides additional
enforcement protection to consumers of prepaid telephone
calling cards if such provision of law or enforcement action--
(A) imposes higher fines or more punitive civil or
criminal remedies, including injunctive relief, for any
violation of this Act, or the rules, regulations, or
orders issued by the Commission under this Act; or
(B)(i) relates to terms, conditions, or issues that
are not addressed by this Act, or by the rules,
regulations, or orders issued by the Commission under
this Act; and
(ii) is not determined by the Commission to be
inconsistent with the public interest.
(b) Petitions Concerning Preemption.--
(1) Petitions by providers.--
(A) Authority to petition.--A prepaid telephone
calling card provider or a prepaid telephone calling
card distributor may submit a petition to the
Commission to challenge a State law or regulation--
(i) as inconsistent with this Act or the
rules, regulations, or orders issued by the
Commission under this Act; or
(ii) as inconsistent with the public
interest, if the measure relates to terms,
conditions, or issues that are not addressed by
this Act, or the rules, regulations, or orders
issued by the Commission under this Act.
(B) Deadline for commission action.--Within 90 days
after receiving a petition under subparagraph (A), the
Commission shall issue a final determination on the
issues presented in the petition. The Commission may
issue an order staying the effectiveness of any State
law or regulation that is the subject of the petition
during, but for no longer than, such 90-day period.
(2) Proceedings on unaddressed issues.--If, on the basis of
any petition under paragraph (1), the Commission determines
that a term, condition, or issue is not addressed by sections 3
or 4 of this Act, or the rules issued by the Commission under
this section 3 of this Act, the Commission shall, within 180
days after the date of such determination, conduct an inquiry
or other proceeding to determine whether the Commission should,
in the public interest, promulgate a rule, pursuant to section
3(c), to address such term, condition, or issue.

SEC. 9. GAO STUDY.

Beginning 1 year after the date on which final regulations are
promulgated pursuant to section 3(a), the Comptroller General shall
conduct a study of the effectiveness of this Act and the disclosures
required under this Act and shall submit a report of such study to the
House Committee on Energy and Commerce and the Senate Committee on
Commerce, Science, and Transportation no later than 2 years after the
date of enactment of this Act.
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