Government Service Delivery Improvement Act

Kevin F. McCumber, Clerk of the House, reported and found truly enrolled bills of the House of the following titles, which were thereupon signed by the Speaker pro tempore, Mr. McHenry, on Friday, December 20, 2024:

H.R. 663. An act to amend the Indian Child Protection and

Family Violence Prevention Act.

H.R. 1607. An act to clarify jurisdiction with respect to

certain Bureau of Reclamation pumped storage development, and

for other purposes.

H.R. 1727. An act to amend the Chesapeake and Ohio Canal

Development Act to extend the Chesapeake and Ohio Canal

National Historical Park Commission.

H.R. 2468. An act to require the Secretary of the Interior

to convey to the State of Utah certain Federal land under the

administrative jurisdiction of the Bureau of Land Management

within the boundaries of Camp Williams, Utah, and for other

purposes.

H.R. 3324. An act to extend the authority to collect

Shasta-Trinity Marina fees through fiscal year 2029.

H.R. 4094. An act to amend the Central Utah Project

Completion Act to authorize expenditures for the conduct of

certain water conservation measures in the Great Salt Lake

basin, and for other purposes.

H.R. 4385. An act to extend authorization of the

Reclamation States Emergency Drought Relief Act of 1991.

H.R. 4467. An act to direct the Under Secretary for

Management of the Department of Homeland Security to assess

contracts for covered services performed by contractor

personnel along the United States land border with Mexico,

and for other purposes.

H.R. 5646. An act to amend the Higher Education Act of 1965

to require institutions of higher education to disclose

hazing incidents, and for other purposes.

H.R. 5770. An act to reauthorize certain United States

Geological Survey water data enhancement programs.

H.R. 6826. An act to designate the visitor and education

center at Fort McHenry National Monument and Historic Shrine

as the Paul S. Sarbanes Visitor and Education Center.

H.R. 6843. An act to expand the boundaries of the

Atchafalaya National Heritage Area to include Lafourche

Parish, Louisiana.

H.R. 7177. An act to amend title 28, United States Code, to

consolidate certain divisions in the Northern District of

Alabama.

H.R. 7213. An act to amend the Public Health Service Act to

enhance and reauthorize activities and programs relating to

autism spectrum disorder, and for other purposes.

H.R. 7332. An Act to require the Secretary of the Interior

and the Secretary of Agriculture to convey certain Federal

land to the State of Utah for inclusion in certain State

parks, and for other purposes.

H.R. 7524. An act to amend title 40, United States Code, to

require the submission of reports on certain information

technology services funds to Congress before expenditures may

be made, and for other purposes.

H.R. 8219. An act to require the Secretary of the Interior

to conduct a study to assess the suitability and feasibility

of designating certain land as the Lahaina National Heritage

Area, and for other purposes.

H.R. 8413. An act to provide for the conveyance of certain

Federal land at Swanson Reservoir and Hugh Butler Reservoir

in the State of Nebraska, and for other purposes.

H.R. 8663. An act to require the Science and Technology

Directorate in the Department of Homeland Security to develop

greater capacity to detect and identify illicit substances in

very low concentrations.

H.R. 9566. An act to require governmentwide source code

sharing, and for other purposes.

Kevin F. McCumber, Clerk of the House, further reported and found truly an enrolled bill of the House of the following title, which was thereupon signed by the Speaker on Saturday, December 21, 2024:

H.R. 10545. An act making further continuing appropriations

for the fiscal year ending September 30, 2025, and for other

purposes.

Kevin F. McCumber, Clerk of the House, further reported and found truly enrolled bills of the House of the following titles, which were thereupon signed by the Speaker pro tempore, Mr. McHENRY:

H.R. 82. An act to amend title II of the Social Security

Act to repeal the Government pension offset and windfall

elimination provisions.

H.R. 670. An act to direct the Secretary of Health and

Human Services to establish a website to promote awareness of

available resources for individuals with disabilities, and

for other purposes.

H.R. 1318. An act to authorize the location of a monument

on the National Mall to commemorate and honor the women's

suffrage movement and the passage of the 19th Amendment to

the Constitution, and for other purposes.

H.R. 1555. An act to designate the facility of the United

States Postal Service located at 2300 Sylvan Avenue in

Modesto, California, as the ``Corporal Michael D. Anderson

Jr. Post Office Building''.

H.R. 1823. An act to designate the facility of the United

States Postal Service located at 207 East Fort Dade Avenue in

Brooksville, Florida, as the ``Specialist Justin Dean Coleman

Memorial Post Office Building''.

H.R. 2997. An act to direct the Secretary of the Interior

to convey to Mesa County, Colorado, certain Federal land in

Colorado, and for other purposes.

H.R. 3354. An act to designate the facility of the United

States Postal Service located at 220 North Hatcher Avenue in

Purcellville, Virginia, as the ``Secretary of State Madeleine

Albright Post Office Building''.

H.R. 3391. An act to extend the Gabriella Miller Kids First

Pediatric Research Program at the National Institutes of

Health, and for other purposes.

H.R. 4136. An act to name the Department of Veterans

Affairs community-based outpatient clinic in Plano, Texas, as

the ``U.S. Congressman Sam Johnson Memorial VA Clinic''.

H.R. 4955. An act to name the community-based outpatient

clinic of the Department of Veterans Affairs in Monroeville,

Pennsylvania, as the ``Henry Parham VA Clinic''.

H.R. 4984. An act to direct the Secretary of the Interior

to transfer administrative jurisdiction over the Robert F.

Kennedy Memorial Stadium Campus to the District of Columbia

so that the District may use the Campus for purposes

including residential and commercial development, and for

other purposes.

H.R. 5103. An act to require the Director of the Office of

Management and Budget to approve or deny spend plans within a

certain amount of time, and for other purposes.

H.R. 5443. An act to establish a policy regarding appraisal

and valuation services for real property for a transaction

over which the Secretary of the Interior has jurisdiction,

and for other purposes.

H.R. 5867. An act to designate the facility of the United

States Postal Service located at 109 Live Oaks Boulevard in

Casselberry, Florida, as the ``Colonel Joseph William

Kittinger II Post Office Building''.

H.R. 5887. An act to amend chapter 3 of title 5, United

States Code, to improve Government service delivery, and

build related capacity for the Federal Government, and for

other purposes.

H.R. 6062. An act to restore the ability of the people of

American Samoa to approve amendments to the territorial

constitution based on majority rule in a democratic act of

self-determination, as authorized pursuant to an Act of

Congress delegating administration of Federal territorial law

in the territory to the President, and to the Secretary of

the Interior under Executive Order 10264, dated June 29,

1951, under which the Constitution of American Samoa was

approved and may be amended without requirement for further

congressional action, subject to the authority of Congress

under the Territorial Clause in article IV, section 3, clause

2 of the United States Constitution.

H.R. 6116. An act to designate the facility of the United

States Postal Service located at 14280 South Military Trail

in Delray Beach, Florida, as the ``Benjamin Berell Ferencz

Post Office Building''.

H.R. 6162. An act to designate the facility of the United

States Postal Service located at 379 North Oates Street in

Dothan, Alabama, as the ``LaBruce `Bruce' Tidwell Post Office

Building''.

H.R. 6188. An act to designate the facility of the United

States Postal Service located at 420 Highway 17 North in

Surfside Beach, South Carolina, as the ``Nancy Yount Childs

Post Office Building''.

H.R. 6244. An act to designate the facility of the United

States Postal Service located at 1535 East Los Ebanos

Boulevard in Brownsville, Texas, as the ``1st Lieutenant

Andres Zermeno Post Office Building''.

H.R. 6395. An act to amend the Energy Act of 2020 to

require the Secretary of the Interior to include the

Secretary of Health and Human Services in consultations

regarding designations of critical minerals, elements,

substances, and materials.

H.R. 6492. An act to improve recreation opportunities on,

and facilitate greater access to, Federal public land, and

for other purposes.

H.R. 6633. An act to designate the facility of the United

States Postal Service located at 9355 113th Street in

Seminole, Florida, as the ``Army SSG Ryan Christian Knauss

Memorial Post Office Building''.

H.R. 6750. An act to designate the facility of the United

States Postal Service located at 501 Mercer Street Southwest

in Wilson, North Carolina, as the ``Milton F. Fitch, Sr. Post

Office Building''.

H.R. 6810. An act to designate the facility of the United

States Postal Service located at 518 North Ridgewood Drive in

Sebring, Florida, as the ``U.S. Army Air Corps Major Thomas

B. McGuire Post Office Building''.

H.R. 6852. An act to designate Holcombe Rucker Park, in

Harlem, New York, as a National Commemorative Site, and for

other purposes.

H.R. 6983. An act to designate the facility of the United

States Postal Service located at 15 South Valdosta Road in

Lakeland, Georgia, as the ``Nell Patten Roquemore Post

Office''.

H.R. 7158. An act to designate the facility of the United

States Postal Service located at 201 East Battles Road in

Santa Maria, California, as the ``Larry Lavagnino Post Office

Building''.

H.R. 7180. An act to designate the facility of the United

States Postal Service located at 80 1st Street in Kingsland,

Arkansas, as the Kingsland `Johnny Cash' Post Office''.

H.R. 7365. To provide PreCheck to certain severely injured

or disabled veterans, and for other purposes.

H.R. 7385. An act to designate the facility of the United

States Postal Service located at 29 Franklin Street in

Petersburg, Virginia, as the ``John Mercer Langston Post

Office Building''.

H.R. 74l7. An act to designate the facility of the United

States Postal Service located at 135 West Spring Street in

Titusville, Pennsylvania, as the ``Edwin L. Drake Post Office

Building''.

H.R. 7507. An act to designate the facility of the United

States Postal Service located at 203 East 6th Street in

Lexington, Nebraska, as the ``William E. and Elsie L. Barrett

Post Office Building''.

H.R. 7508. An act to designate the facility of the United

States Postal Service located at 1285 Emancipation Highway in

Fredericksburg, Virginia, as the ``Gladys P. Todd Post

Office''.

H.R. 7606. An act to designate the facility of the United

States Postal Service located at 1087 Route 47 South in Rio

Grande, New Jersey, as the ``Carlton H. Hand Post Office

Building''.

H.R. 7607. An act to designate the facility of the United

States Postal Service located at Block 1025, Lots 18 & 19,

Northeast Corner of US Route 9 South and Main Street in the

Township of Middle County of Cape May, New Jersey, as the

``George Henry White Post Office Building''.

H.R. 7893. An act to designate the facility of the United

States Postal Service located at 306 Pickens Street in

Marion, Alabama, as the ``Albert Turner, Sr. Post Office

Building''.

H.R. 7938. An act to amend the Klamath Basin Water Supply

Enhancement Act of 2000 to provide the Secretary of the

Interior with certain authorities with respect to projects

affecting the Klamath Basin watershed, and for other

purposes.

H.R. 8012. An act to establish the Jackie Robinson Ballpark

National Commemorative Site in the State of Florida, and for

other purposes.

H.R. 8057. An act to designate the facility of the United

States Postal Service located at 9317 Bolsa Avenue in

Westminster, California, as the ``Little Saigon Vietnam War

Veterans Memorial Post Office''.

H.R. 8641. An act to designate the facility of the United

States Postal Service located at 401 Main Street in Brawley,

California, as the ``Walter Francis Ulloa Memorial Post

Office Building''.

H.R. 8666. An act to amend title 28, United States Code, to

authorize holding court for the Central Division of Utah in

Moab and Monticello.

H.R. 8667. An act to rename the community-based outpatient

clinic of the Department of Veterans Affairs in Cadillac,

Michigan, as the ``Duane E. Dewey VA Clinic''.

H.R. 8717. An act to designate the facility of the United

States Postal Service located at 20 West Main Street in

SantaQuin, Utah, as the ``SGT Bill Hooser Post Office

Building''.

H.R. 8841. An act to designate the facility of the United

States Postal Service located at 114 Center Street East in

Roseau, Minnesota, as the ``Floyd B. Olson Post Office''.

H.R. 8868. An act to designate the facility of the United

States Postal Service located 609 Portsmouth Avenue in

Greenland, New Hampshire, as the ``Chief Michael Maloney Post

Office Building''.

H.R. 8909. An act to designate the facility of the United

States Postal Service located at 82-6110 Mamalahoa Highway in

Captain Cook, Hawaii, as the ``Army 1st Lt. John Kuulei

Kauhaihao Post Office Building''.

H.R. 8919. An act to designate the facility of the United

States Postal Service located at 151 Highway 74 South in

Peachtree City, Georgia, as the ``SFC Shawn McCloskey Post

Office''.

H.R. 8976. An act to designate the facility of the United

States Postal Service located at 20 West White Street in

Millstadt, Illinois, as the ``Corporal Matthew A. Wyatt Post

Office''.

H.R. 9076. An act to reauthorize child welfare programs

under part B of title IV of the Social Security Act and

strengthen the State and tribal child support enforcement

program under part D of such title, and for other purposes.

H.R. 9124. An act to name the Department of Veterans

Affairs community-based outpatient clinic in Auburn,

California, as the ``Louis A. Conter VA Clinic''.

H.R. 9285. An act to designate the facility of the United

States Postal Service located at 39l3 Leland Avenue Northwest

in Comstock Park, Michigan, as the ``Captain Miguel Justin

Nava Post Office''.

H.R. 9322. An act to designate the facility of the United

States Postal Service located at 675 Wolf Ledges Parkway in

Akron, Ohio, as the ``Judge James R. Williams Post Office

Building''.

H.R. 9421. An act to designate the facility of the United

States Postal Service located at 108 North Main Street in

Bucoda, Washington, as the ``Mayor Rob Gordon Post Office''.

H.R. 9487. An act to amend the Legislative Reorganization

Act of 1970 to authorize the Legislative Counsel of the House

of Representatives to designate more than one of the

attorneys of the Office of the Legislative Counsel as a

Deputy Legislative Counsel, and for other purposes.

H.R. 9544. An act to designate the facility of the United

States Postal Service located at 340 South Loudon Avenue in

Baltimore, Maryland, as the ``United States Representative

Elijah E. Cummings Post Office Building''.

H.R. 9549. An act to designate the facility of the United

States Postal Service located at 125 South 1st Avenue in

Hillsboro, Oregon, as the ``Elizabeth Furse Post Office

Building''.

H.R. 9580. An act to designate the facility of the United

States Postal Service located at 2777 Brentwood Road in

Raleigh, North Carolina, as the ``Millie Dunn Veasey Post

Office''.

H.R. 9592. An act to amend title 44, United States Code, to

modernize the Federal Register, and for other purposes.

H.R. 9600. An act to designate the facility of the United

States Postal Service located at 119 Main Street in Plains,

Georgia, as the ``Jimmy and Rosalynn Carter Post Office''.

H.R. 9775. An act to designate the facility of the United

States Postal Service located at 119 North Anderson Street in

Elwood, Indiana, as the ``Officer Noah Jacob Shahnavaz Post

Office Building''.

H.R. 10065. An act to designate the facility of the United

States Postal Service located at 802 North Tancahua Street in

Corpus Christi, Texas, as the ``Captain Robert E. `Bob'

Batterson Post Office''.

Madam Speaker, I move to suspend the rules and pass the bill (H.R. 5887) to amend chapter 3 of title 5, United States Code, to improve Government service delivery, and build related capacity for the Federal Government, and for other purposes, as amended.

Madam Speaker, I ask unanimous consent that all Members have 5 legislative days in which to revise and extend their remarks and include extraneous material on this measure.

Madam Speaker, I yield myself such time as I may consume.

Madam Speaker, I rise today in support of H.R. 5887.

Outdated bureaucratic government processes make it challenging and costly to deliver government services. This wastes taxpayer dollars and creates opportunities for fraud and abuse.

These processes do not change because Federal agencies lack a single, designated official that Congress can hold accountable for program service delivery, including agency-wide backlogs, unprocessed applications, or improperly delivered benefits.

Many agency officials, program managers, policymakers, and human resource managers, are responsible for specific parts of the problem, but developing solutions to poor government service delivery will require someone to be responsible for agency-wide coordination.

The Government Service Delivery Improvement Act addresses this problem by requiring the Office of Management and Budget and Federal agencies to designate a senior official accountable for improving government service delivery and facilitating process reforms.

The government-wide official will develop standards, policies, and performance metrics to ensure agency progress.

Also under the bill, senior agency officials designated to be responsible for improving government service delivery will also be required to coordinate with other existing agency officials, such as

the chief information officer, chief procurement officer, and program managers as they work to improve agency operations and implement policy reforms.

H.R. 5887's expansion of the Bipartisan 21st Century Integrated Digital Experience Act of 2018 will improve congressional oversight over the administration's government service delivery reform efforts.

I am thankful for the work of my colleagues, Representatives Khanna and Timmons, for their work on this important legislation. Of course, I encourage all of my colleagues to support this commonsense, bipartisan bill, and I reserve the balance of my time.

Madam Speaker, I yield 3 minutes to the gentleman from South Carolina (Mr. Timmons).

In closing, Madam Speaker, I encourage all my colleagues to support this bill which will improve Federal Government programs service delivery for the American people, and I yield back the balance of my time.

Madam Speaker, I rise today in strong support of the Government Service Delivery Improvement Act, H.R. 5887. I did want to say a word about our ranking member. I appreciate his support, but I have also come to appreciate at these times his erudition from the House floor. Every time he speaks about history, I learn something, and I have really appreciated his leadership and statements recently.

I appreciate Representative Mace, Representative Timmons, Representatives Donalds, Loudermilk, and, of course, our Ranking Members Raskin and Connolly for truly making this a bipartisan effort, and Selene Ceja on our team and the Oversight and Accountability Committee staff who have been incredible on both sides.

I am proud to say that this bipartisan legislation passed unanimously in the House Committee on Oversight and Accountability with a vote of 44-0.

The Government Service Delivery Improvement Act builds upon the progress made by the 21st Century Integrated Digital Experience, or 21st Century IDEA. While the IDEA Act primarily focused on digital services, this bill takes the next step by addressing all service channels, including online, in-person, and by phone.

What sets this bill apart is its whole-of-government approach. It recognizes that improving service delivery requires collaboration. The bill directs the head of Federal agencies to each designate a senior official responsible for improving services, and it requires the Office of Management and Budget to select a senior official to coordinate efforts across Federal agencies.

We really appreciated working with the OMB and with both the Democratic and Republican oversight staffs who have been excellent. These officials will help agencies implement best practices, measure progress, and enhance coordination.

The Government Service Delivery Improvement Act prioritizes constituents' experience by mandating agencies to incorporate service delivery into their strategic plan.

Madam Speaker, the Government Service Delivery Improvement Act represents a significant step forward in creating a more responsive, efficient, and service-delivery oriented Federal Government. It is a commonsense approach to improving government services.

I thank, again, Representative Mace, who has always been a pleasure to work with, and our lead, Ranking Member Raskin.

Madam Speaker, I urge all my colleagues to join me in voting ``yes'' on H.R. 5887.

Madam Speaker, I thank my colleague, Ro Khanna, for his leadership on this bill.

Over the past year and a half, the Oversight and Accountability Committee has investigated numerous instances of our government failing to provide adequate service to the American people. From passport backlogs to delays for veterans requesting personnel records, we simply need to do better.

As Members of Congress, some of our most rewarding work is helping our constituents who are caught up in the web of government red tape. Whether they are a small business trying to get records from the IRS, someone in need of an emergency passport, or a senior requiring a long overdue answer from Social Security, our assistance is often how we make our most immediate impact on our communities. However, frankly, many of these issues we deal with most shouldn't require our assistance at all. They are a failure of agencies to prioritize innovation and customer service.

In order to fix this failure, this Government Service Delivery Improvement Act tasks OMB with designating a senior official to coordinate agency efforts to work more efficiently and deliver services in a timely and unwasteful manner. This bill will also require the designation of a senior official for every Federal agency that will be responsible for improving the service delivery of that particular agency.

This bill allows Congress to further hold agency heads accountable to drive necessary changes, enhance services, and ultimately foster greater trust with the people they serve.

The Government Service Delivery Improvement Act isn't just about streamlining processes, it is about rebuilding trust between the government and its people. It is about ensuring that when Americans turn to their government for assistance, they are met with efficiency, reliability, and, above all, respect.

With that, Madam Speaker, I, again, thank my friend, Mr. Khanna, for his leadership on this bill and Chairman Mace for her assistance in bringing this to the floor.

Madam Speaker, I urge all Members of this House to support the bill.

Madam Speaker, I yield myself such time as I may consume.

Madam Speaker, I thank the distinguished gentlewoman, again, from South Carolina, and I thank my wonderful colleague from California, Mr. Ro Khanna, for his leadership on H.R. 5887, the Government Service Delivery Improvement Act. I am really proud to declare our support for this bipartisan legislation.

Federal Government services should be accessible and responsive to the American people. This means ensuring agencies have the resources and staffing they need to fulfill their missions, as well as the infrastructure and technology they need to have effective interactions with the public. Committee Democrats have fought for adequate funding so that the government makes the necessary Federal IT modernization investments that our agencies need to deliver for the people. It also means strengthening and standardizing Federal agencies' efforts to improve the delivery of government services.

Mr. Khanna's bill would create a Federal Government service delivery lead position in the Office of Management and Budget to coordinate government-wide efforts to improve the delivery of services. Working with lead service delivery officials designated at each Federal agency, the service delivery lead at OMB would develop and oversee the implementation of government-wide standards, policies, and guidelines to improve government service delivery, and would evaluate agency progress, including by collecting and reporting information, data, and metrics.

This bipartisan bill will help ensure the Federal government is providing the best service possible to the people and that it is acting in transparent, methodical, and accountable ways to improve our delivery of government services.

I urge all my colleagues to support H.R. 5887.

Madam Speaker, I yield 3 minutes to the distinguished gentleman from California (Mr. Khanna).

Madam Speaker, I urge everyone to support the legislation, and I yield the back the balance of my time.