Mr. President, Wells Fargo creates 3.5 million fake accounts, charging customers fees and ruining credit scores. Equifax lets hackers steal personal information on 145 million Americans, putting nearly 60 percent of American adults at risk…
Mr. President, Wells Fargo creates 3.5 million fake accounts, charging customers fees and ruining credit scores. Equifax lets hackers steal personal information on 145 million Americans, putting nearly 60 percent of American adults at risk of identity theft. And somehow we are about to vote on a Republican proposal that makes it harder for consumers to hold companies like Wells Fargo and Equifax accountable. I know it sounds nuts, but it is true.
Here is the issue: If you have a checking account, credit card, private student loan, or any number of financial products, there is a good chance you have given up your right to go to court if that financial firm cheats you. That is because tens of millions of consumer financial contracts include a forced arbitration clause that says that if this financial company cheated you, you can't join with other consumers in court; you have to go to arbitration by yourself. Tens of millions of consumers, including around 80 million
credit card customers, can't go to court if their banks cheat them.
Think about what this means in the real world. You wake up in the morning and find a mysterious $30 fee on your account statement. You call the bank and say: I didn't agree to this. The bank tells you to pound sand. So what are your options? Well, if there is no forced arbitration clause in your contract, you have a choice: You can go to court, or, if your bank offers it, you can pursue arbitration.
Here is what you want to think about. Chances are pretty good that if the bank cheated you with a $30 unauthorized fee, there are other customers in the same boat. That means, if you want, you can join a class action lawsuit against the bank for free. A class action gives you a chance to get some money back, and it doesn't cost you anything. A class action also means the bank might have to cough up some real money and think twice before hitting you and their other customers with hidden fees the next time around.
Now think about what happens if there is a forced arbitration clause. You can't join with other customers in court. Your only option is to file a solo arbitration claim, which will cost you $200 or more just to get started. Who is going to pay $200 up front to try to get back a $30 fee? No one. That is exactly what the banks are counting on. They can get away with nickel and diming you forever.
But say the bank steals a bigger amount and you just can't stand it anymore, so you decide to be one of the roughly 400 consumers a year who go before an arbitrator. If you don't like the result, there is no appeal. Even worse, the banks are allowed to swipe your wallet in secret. The records of these proceedings are not public, so the regulators and the American people don't get to know what their banks are up to. Does that sound like justice in America?
Earlier this year, the Consumer Financial Protection Bureau put a stop to that. They issued a new rule that prohibits financial companies from forcing you to give up your right to join other customers in court and hold your bank accountable. House Republicans already voted to reverse that rule. The Senate will soon decide whether to follow suit and take away American families' freedom to choose to go to court if they are cheated by their bank.
Make no mistake--anyone who votes to reverse this rule is saying loud and clear that they stand with banks instead of their constituents, because bank lobbyists are the only people asking Congress to reverse this rule. Every other organization--all the ones that represent actual human beings, not banks--every one of them wants this rule to be saved. Let me tell you about some of them.
The Military Coalition, which represents more than 5.5 million veterans and servicemembers, supports the CFPB rule because ``our nation's veterans should not be deprived of the Constitutional rights and freedoms that they put their lives on the line to protect, including the right to have their claims heard in a trial.'' The coalition says that ``[f]orced arbitration is an un-American system wherein servicemembers' claims against a corporation are funneled into a rigged, secretive system in which all the rules, including the choice of arbitrator, are picked by the corporation,'' and they warn that ``the catastrophic consequences these [forced arbitration] clauses pose for our all-voluntary military fighting force's morale and our national security are vital reasons'' to preserve the rule. That is from the Military Coalition.
The AARP, which represents nearly 40 million seniors, says that the CFPB rule should be preserved because it ``is a critical step in restoring consumers' access to legal remedies that have been undermined by the widespread use of forced arbitration for many years.'' Older consumers are often at increased risk of financial scams, so the ``AARP supports the availability of a full range of enforcement tools, including the right to class action litigation to prevent harm to the financial security of older people posed by unfair and illegal practices.'' That is the AARP, which represents seniors across the country.
The Main Street Alliance, which represents thousands of small businesses, says that the CFPB rule will help small businesses fight against big financial firms that try to drive up their fees. Since almost ``20% of [small] business owners rely on credit cards as a source of investment capital--many of which contain arbitration clauses--forced arbitration makes it nearly impossible for small businesses and consumers alike to protest hidden fees, illegal debt collection, and other deceptive practices.'' That is from the Main Street Alliance.
So there it is. Veterans, servicemembers, seniors, small businesses, and consumers are all lining up to support the CFPB rule. But that is not all. Let Freedom Ring, an organization that proudly touts itself as ``supporting the conservative agenda,'' likes the CFPB rule, too, saying it is ``in keeping with our Framers' concerns that without appropriate protections, civil proceedings can be used as a means to oppress the powerless.''
That is the thing you have to understand. The effort to reverse the CFPB rule isn't about promoting a conservative agenda, and it sure as heck is not about promoting a working people's agenda or a small business agenda. It is about advancing the banks' agenda, period.
The banks and their lobbyists actually have the gall to claim that they want to kill the rule because it is bad for their customers. That claim is just plain laughable. According to a rigorous, 3-year-long CFPB study, consumers recovered an average of $540 million annually from class action settlements, while receiving less than $1 million annually in the arbitration cases the agency reviewed. It is not even close. Even if there are instances in which arbitration is a better option for consumers than a class action lawsuit, the CFPB rule doesn't stop consumers from choosing arbitration. The rule simply says that consumers--consumers--should also have the freedom to go to court if that is what they prefer.
I will tell you one thing: When it comes to what is right for consumers, I listen to servicemembers, veterans, seniors, consumers, and small businesses. I don't listen to bank lobbyists. When a bunch of bank lobbyists tell you they know what is best for consumers, hang on to your wallet.
Millions of Americans of all political parties think the game in Washington is rigged against them, and this vote is exhibit A. Companies like Equifax and Wells Fargo have hurt millions of consumers and then turn around and try to escape accountability, using forced arbitration clauses. The Republican Congress hasn't done a thing to help the people hurt by Wells Fargo. The Republican Congress hasn't done a thing to help the people hurt by Equifax. Instead, tonight they are actually taking away one of the few legal tools to hold companies like Wells Fargo and Equifax accountable.
This is shameful, and I mean that. Any Senator who votes against our servicemembers and our veterans in order to shield big banks from accountability should be ashamed. We should vote down this proposal.
Mr. President, I yield the floor.
Thank you, Mr. President. Tonight we are on the verge of passing a Republican resolution to make it easier for financial institutions to cheat people. Earlier this year, the Consumer Financial Protection Board issued a rule that prohibits financial companies from forcing you to sign an arbitration clause that makes you forfeit your right to take a bank to court. So if this proposal passes, that rule will just disappear.
Now, there are no real human beings who think it should be easier for financial institutions to steal money from you and get away with it. Bank lobbyists are the only people asking Congress to reverse this rule, but let's face it, the Wall Street Journal is pretty powerful around here. The question the American people should be asking right now is, Are they powerful enough to win tonight?
The reason this vote is happening so late at night is because we were right on the verge of blocking it. The American people have watched as Wells Fargo cheated its customers and then used arbitration clauses to try to escape liability. They watched as Equifax negligently allowed hackers to steal personal financial information of more than half of all American adults and then used arbitration clauses to try to escape accountability. Politicians have been watching it too. While many of their eyes might be blinded by dollar signs, it may not be enough.
There is bipartisan opposition in the Senate to turning financial institutions loose to swindle their own customers. Right now our best guess is that it is 50 to 50. That means that Vice President Mike Pence is on his way to the Senate to cast a tie-breaking vote. If we can't peel off one more Republican, Mike Pence will decide whether consumers can hold banks like Wells Fargo accountable when they cheat their customers.
Now, everyone assumes Mike Pence will side with the big banks, and I have just one simple question: Why?
President Trump, Mike Pence works for you. His job is to cast his vote the way you tell him to cast it. We spent more than a year listening to you, first as a candidate and then as a President, and you have gone on and on and on about how strong you are, how tough you are, and about how you are going to stand up to Wall Street.
Well, this bill is a giant, wet kiss to Wall Street. Bank lobbyists are crawling all over this place begging Congress to vote and make it easier for them to cheat their customers. President Trump, are you really going to let Mike Pence cast a tie-breaking vote to hand big banks their biggest win in Congress since they crashed the economy 9 years ago?
You know, I followed a news story about how tough you are, Mr. President--standing up to Mitch McConnell, Paul Ryan, and the Republican Party. Well, this is a top priority for them, Mr. President. So do you work for Mitch McConnell now? Is that the deal? Are you going to roll over and hurt millions of people in this country because Mitch McConnell tells you to?
I keep hearing that you and Steve Bannon are going to remake the Republican Party into a party that stands up to Wall Street. Steve Bannon works with the White supremacists, but, hey, he says he is going to help you drain the swamp, right?
Well, where is the all-powerful Steve Bannon now? Where is he to tell Mike Pence and Donald Trump that they don't work for Mitch McConnell?
Every organization--all the ones that represent actual human beings, not banks--want this rule to be saved, none more than the organizations that represent our veterans and our servicemembers. Do you know why that is, Mr. President? It is because they are sick and tired of being cheated by banks. They are sick and tired of politicians who say ``thank you for your service'' and then turn around and vote to make it harder for them to build a future for themselves and their families.
The Military Coalition, which represents more than 5.5 million veterans and servicemembers, supports the CFPB rule because ``our Nation's veterans should not be deprived of the constitutional rights and freedoms that they put their lives on the line to protect, including the right to have their claims heard in a trial.'' The Coalition says that ``[f]orced arbitration is an un-American system wherein servicemembers' claims against a corporation are funneled into a rigged, secretive system in which all the rules, including the choice of arbitrator, are picked by the corporation.'' They go on to warn that ``the catastrophic consequences these [forced arbitration] clauses pose for our all-voluntary military fighting force's morale and our national security are vital reasons'' to preserve this rule.
We have seen all the tweets, Mr. President. We have seen you go on and on about how disrespectful it is of our veterans and their families that some football players don't want to stand for the national anthem. Well, all three of my brothers served in the military, Mr. President. Do you know what is disrespectful of our veterans and their families? Passing laws that hurt our veterans and their families. Casting tie- breaking votes for laws that are opposed by the American Legion, by the Military Coalition, by the Vietnam Veterans of America, by AMVETS, by the Association of the United States Navy, by the Military Order of the Purple Heart, by the Iraq and Afghanistan Veterans of America, by the Military Child Education Coalition, by the Military Veterans Coalition of Indiana, by the National Association of Black Veterans, by the National Guard Association of the United States, by the National Military Family Association, by the Noncommissioned Officers Association, by the Reserve Officers Association, by the Retired Enlisted Association, by the Veterans for Common Sense, by the Veterans Education Success, by Veterans Legal Institute, by VETJOBS and by Vets First.
President Trump, this is up to you. Don't do this. Don't let Mike Pence cast the deciding vote to hand a huge victory to Wall Street. If you do, you should be prepared for the consequences. Veterans know when a politician is all talk. They know the difference between a cheap pat on the back and a real punch to the gut. They will not forget what happens here today.
And for Steve Bannon--if this really happens today and Mike Pence casts the deciding vote to make it easier for financial institutions to cheat people, do you want to remake the Republican Party in your image? Do you want to watch primary challenges against Republicans who roll over to Wall Street? Do you want to go after the weak and spineless, the DC-Wall Street swamp, the politicians who will not stand up to Mitch McConnell, and all the globalists who think cash matters more than people? If Mike Pence votes for this monstrosity, why don't you primary Donald Trump, and when you are finished with him, why don't you go after Mike Pence?
Steve Bannon, put your fat wad of billionaire Mercer money where your mouth is or stop pretending that you are anything other than what you are.
With the remainder of my time, I would like to read letters and op- eds from veterans begging Congress not to repeal this rule.
The first is from Col. Lee F. Lange, U.S. Marine, Retired, with 30 years of service, now serving as Arizona chapter president of the Military Officers Association of America. He titles his letter, ``I Served to Protect Our Rights; Don't Let Equifax Take Them Away.''
As a career Marine, I served to protect the rights of
Americans as guaranteed by the Constitution and its
amendments. Among them is the 7th Amendment right to trial by
jury in civil cases, a right dismissed by companies like
Equifax and now under siege in Congress.
Forced arbitration ``ripoff clauses'' buried in the fine-
print of bank accounts, auto loans and other contracts strip
servicemembers and veterans of their day in court when big
banks and other financial institutions violate the law.
Instead, people must face companies alone and cannot join
together in a rigged, secretive process where the banks and
lenders often choose the arbitrator.
Men and women in uniform are surely among the 145.5 million
people impacted by the massive data breach of sensitive
personal information held by the credit reporting agency
Equifax--and among those whose access to the courts was
stripped in Equifax's fine print until the company had to
relent. Servicemembers from Sergeant Charles Beard to Army
soldier Prentice Martin-Bowen have also had their rights
limited by forced arbitration.
Wells Fargo continues to use forced arbitration to deny
victims of the fake account scandal access to the justice
system. Arizona and Southern California were the epicenter of
the Wells Fargo scandal and Wells Fargo is Arizona's largest
bank. Some of the state's more than 500,000 veterans were
certainly caught up in its effects. Wells Fargo has been
caught but it is likely not the only financial institution
guilty of illegal practices.
The Department of Defense has long pushed for
servicemembers full legal recourse against unscrupulous
lenders, and members now have some protection against forced
arbitration clauses through the Military Lending Act. But the
MLA protections don't apply to auto loans, to rights under
the Servicemembers Civil Relief Act, to bank account fraud
like the Wells Fargo scandal, or to veterans.
The Consumer Financial Protection Bureau (CFPB) and its
Office of Servicemember Affairs have worked to protect those
who serve by issuing a rule restoring our 7th Amendment
rights and limiting the use of forced arbitration. The CFPB
rule enhances military consumer protections in the MLA,
restoring the right of servicemembers and veterans to seek
civil justice, including class action suits, for illegal
acts.
For that reason, The Military Coalition, a national
consortium of uniformed services and veterans organizations
representing 5.5 million current and former servicemembers
and their families and survivors, urged Congress to let the
CFPB rule go into effect. The American Legion has done the
same. The general public--including 64 percent of Republicans
and 74 percent of Democrats--also supports the rule to
restore our day in court.
But, despite this outpouring of support, the U.S. House of
Representatives has voted to block the rule from going into
effect. Wall Street lobbyists are pushing Congress to leave
forced arbitration as the only solution, severely limiting
the recourse of servicemembers and all Americans. For
example, only four arbitrations have been filed against Wells
Fargo in Arizona despite up to 178,972 or more fake accounts
in the state.
That is 4 arbitrations against 178,972 or more fake accounts in the State.
We can't allow forced arbitration to be used as a tool to
block accountability.
The Senate, armed with lessons learned from the Equifax and
Wells Fargo scandals, can still reverse course. Our Senators
must put the interests of active-duty servicemembers,
veterans, and American consumers ahead of Wall Street
lobbyists and reject efforts to take away our day in court.
That was from Col. Lee Lange, U.S. Marine Corps, Retired, chapter president of the Arizona Chapter of the Military Officers Association of America and president of the Southwest Veterans Chamber of Commerce.
There is another one that I would like to read, and this is from the chairman of the Alaska Veterans Foundation. It is titled ``Forced arbitration and a right worth fighting for,'' by Ric Davidge.
As a veteran, I am proud to have helped protect the
freedoms so zealously guarded for us by our Founders. Another
guarantor of those liberties is the right to our day in
court--one especially vital to today's servicemembers who are
so often taken advantage of by financial institutions.
Today, the right to our day in court is endangered because
of actions under consideration by the United States Senate on
the issue of powerful banks and forced arbitration.
James Madison, one of the principal drafters of the Bill of
Rights, wrote that ``trial by jury in civil cases is as
essential to secure the liberty of the people as any one of
the pre-existent rights of nature.'' The Founders saw this
right to be heard before a jury of our peers as so vital that
they enshrined it in the Seventh Amendment.
This right is not only, in Winston Churchill's words, ``a
safeguard from arbitrary perversion of the law,'' but also a
means to ensure equal access to justice for the powerful and
the powerless alike, and for citizens to signal and set
acceptable standards of conduct in our society.
Why bring this all up now? Because the U.S. Senate is
considering legislation to roll back a rule recently
finalized by the Consumer Financial Protection Bureau (CFPB)
to limit forced arbitration clauses buried deep in consumer
financial agreements. These forced arbitration agreements are
found in the fine print of financial agreements signed by
tens of millions of everyday Americans with the Wall Street
banks, covering everything from credit cards and checking
accounts to prepaid cards and payday loans. And they require
consumers to take disputes over bank wrongdoing not to courts
overseen by judges, but to arbitrators chosen by the
financial institutions--under their own rules.
Arbitration hearings are held in private with no public
record, no meaningful rules, not even a requirement that
arbitrators enforce state and federal laws. And of course, no
jury.
Perhaps most significant of all, Big Banks have leveraged
arbitration to block class action suits, where the ability of
consumers to band together helps balance the extraordinary
legal and financial resources at banks' disposal.
The Wells Fargo scandals--yes, there's more than one--offer
a prime example of how financial institutions use forced
arbitration to rip off consumers.
The bank, with 48 branches in Alaska, opened nearly 6,000
of its infamous fake accounts here on the Last Frontier.
A California judge ordered the financial giant to repay
customers more than $200 million for manipulating accounts to
generate overdraft fees--another activity repeated here.
Recently, nearly a quarter million Wells Fargo car loan
customers were dinged for nonpayment of insurance policies
illegally taken out for them--and almost 25,000 had vehicles
repossessed.
Most infuriating, Wells Fargo has been fined millions for
foreclosing on servicemembers or repossessing their cars in
violation of the Servicemembers Civil Relief Act.
In every case, Wells has used arbitration to shield itself
from accountability. Since 2009, only 215 consumers
nationwide have filed arbitrations against Wells Fargo--but
not one in Alaska. The reason: arbitration is often too
expensive for a single consumer with a small claim.
That's why the CFPB rule is so important--and why the Big
Banks' Washington lobbyists are working overtime to have it
overturned. The regulation will ensure all Alaskans retain
the right to their day in court as part of class actions--and
uphold the Servicemembers Civil Relief Act to protect the
legal rights of the men and women fighting for this country.
As Congress considers whether to preserve this critical
protection for everyday consumers, and especially for our
servicemembers, our Alaska Republican Senators, Lisa
Murkowski and Dan Sullivan, need to remember that equal
access to justice is not a Republican or a Democratic idea.
It is an American right, as old as our Republic itself, and
it's worth fighting for.
Ric Davidge serves as chairman of the Alaska Veterans
Foundation.
From Robert Mitchell, a Marine Corps veteran: ``Forced arbitration is un-American.'' This is from the Arkansas Democrat-Gazette.
I am a proud Marine Corps veteran. Abroad, I joined with my
fellow Marines in united pursuit of justice and rights. At
home, I fight for them and other U.S. military members to be
treated fairly and with dignity in their financial affairs.
I'm disappointed by the actions of my U.S. Sen. Tom Cotton,
who is seeking to roll back a recent rule that restores
servicemembers' and other Americans' legal rights in the
financial marketplace.
So often, military members are unfairly targeted by
aggressive lenders, abusive debt collectors, reckless credit-
reporting bureaus, and discriminating employers. So I devote
my time to help them enforce their rights under federal and
state laws that grant them remedies and other ways to hold
bad actors accountable when they flout these laws.
He goes on to talk about what happens in the fine print in these contracts and how it is that veterans and Active-Duty servicemembers are repeatedly cheated.
His closing remarks are as follows:
Unfortunately, although the rule restores the rights of
active-duty servicemembers and American civilians, it has
become controversial in Washington because the financial-
services industry opposes it. For several years now,
financial institutions have been able to use their strict
terms to wipe away individuals' rights and essentially ignore
legal complaints.
But Senator Cotton and our representatives in Congress must
take the opportunity to look beyond the lobbyists and toward
the experiences of our military members and the U.S.
Constitution. They should support, not abandon, a rule that
simply restores our traditions.
I will just reference a letter from The Military Coalition, a consortium of uniform services and veterans organizations representing more than 5\1/2\ million current and former servicemembers and their families and survivors who also wrote in strong support of protecting the Consumer Financial Protection Bureau arbitration rule. They conclude:
Our nation's veterans should not be deprived of the
Constitutional rights and freedoms that they put their lives
on the line to protect, including the right to have their
claims heard in a trial by a jury when their rights are
violated. The catastrophic consequences these clauses pose
for our all-voluntary military fighting force's morale and
our national security are vital reasons for this rule to take
effect immediately.
We also have a resolution passed by the Ninety-Ninth National Convention of the American Legion asking Congress not to roll back the arbitration rule put forward by the CFPB, and we have a letter from more than 30 veterans associations begging this Congress to please not get rid of the forced arbitration clause that has been put forward by the Consumer Financial Protection Bureau.
Mr. President, I ask unanimous consent to have these letters and resolution printed in the Record.
It really comes down to this: We have heard from veterans groups, from individual veterans, Active-Duty military, and from banks, and the banks are the ones saying: Roll back this rule, and the veterans and Active-Duty military are asking us not to.
The decision hangs in the balance tonight, and I urge my colleagues: Just once, don't stand up with the big banks; stand up with the veterans.
I urge the President of the United States: Show us what you are made of. Stand up with America's veterans. Stand up to Wall Street; don't just roll over for Wall Street. Be there for the people who count on you. Be there for our veterans and Active-Duty military.
Mr. President, I yield the floor.