Mr. Speaker, I thank the ranking member of the Committee on Oversight and Reform, Mr. Raskin, for yielding this time. A couple quick things. H.R. 139 is an overly broad proposal that stretches across the entirety of the Federal Government…
Mr. Speaker, I thank the ranking member of the Committee on Oversight and Reform, Mr. Raskin, for yielding this time.
A couple quick things. H.R. 139 is an overly broad proposal that stretches across the entirety of the Federal Government workplace to say that each and every telework policy, practice, and procedure implemented in response to the global health crisis must end immediately in 30 days because a majority of the House of Representatives says so.
Well, let's remember that in the word ``telework,'' the last four letters are w-o-r-k. People who telework are working. They are working day in and day out. And they have been working through the crisis, working to get us back to where we need to be.
The bill says that the rest of America must then take time to study the majority of our edict today to see if it made sense in the first place.
Now, if that is not a classic case of putting the cart before the horse or the tail wagging the dog, I don't know. I do know that this is not how a deliberative body, particularly this Chamber, should operate. We should at least have a hearing on this, bring in the proper agencies, review this in a real sort of way, and then figure out what we do. To act this way creates a real problem. The solution, I think, is looking for a problem, and this is not the place it ought to be.
We have not talked with OPM. We have not talked with Federal agencies. We have really not talked with the IRS. We just condemn them. You have to remember, the 5,000 IRS agents we were trying to put in place on this side of the aisle were to augment what they were doing. The IRS has been slow in terms of responding. This was an effort to speed that up.
Mr. Speaker, the distinguished gentleman from Kentucky's First District, Mr. Comer, and I, I think, want to get to one thing, and that is the idea of greater productivity, but I would ask that we think about another way to try to do this.
Mr. Speaker, I include in the Record a Department of Defense Inspector General report dated March 30, 2021. The full report can be found at: https://www.dodig.mil/reports.html/Article/2557812/ evaluation-of-access-to-department-of-defense-information-technology- and-commun/.
[March 30, 2021]
Results in Brief--Evaluation of Access to Department of Defense
Information Technology and Communications During the Coronavirus
Disease-2019 Pandemic
Objective
The objective of this evaluation was to determine the
extent to which DoD Components provided access to DoD
information technology and communications during the
coronavirus disease-2019 (COVID-19) Pandemic.
Background
In May 2006, the President issued the National Strategy for
Pandemic Influenza Implementation Plan that requires Federal
agencies to develop plans to maintain information technology
and communications systems to continue operations during a
pandemic. In response, the Assistant Secretary of Defense for
Homeland Defense and Global Security (ASD[HD&GS]) issued the
DoD Implementation Plan for Pandemic Influenza (DoD
Implementation Plan) in August 2006 to ensure the continuity
of essential functions in the event of a pandemic. The DoD
Implementation Plan states that during a pandemic, special
consideration must be given to social distancing in the
workplace through teleworking. DoD Components' pandemic plans
should include the use of laptops, high-speed
telecommunications links, and other systems that enable
personnel to perform essential functions while teleworking.
The plans should also include the requirement to test
telework procedures, the impact of Government-wide mandated
telework on internal networks, and backup plans for
communications infrastructure.
Apart from DoD pandemic planning, the DoD Telework Policy
states that telework will be actively promoted and
implemented throughout the DoD in support of emergency
preparedness. The policy recognizes that during a pandemic,
essential and non-essential personnel and Service members may
be asked to telework; therefore, periodic telework exercises
are required to ensure its effectiveness in continuing
operations and an efficient transition to telework in the
event of a pandemic.
In response to the COVID-19 pandemic, DoD Components began
transitioning to maximum telework in mid-March 2020. On March
18, 2020, the Deputy Assistant Secretary of Defense issued a
memorandum stating that DoD Components could execute their
pandemic plans, or portions of their plans, at any time to
ensure the ability to perform their essential functions.
To determine the extent to which DoD Components provided
access to DoD information technology and communications
during maximum telework in response to the COVID-19 pandemic,
we administered a 43-question survey to a sample of DoD
military and civilian personnel. In August 2020, we invited
269,282 DoD military and civilian personnel to respond to our
survey to share their teleworking experiences from March 15
through August 26, 2020. We received a total of 56,057
responses, comprising 7,323 military and 48,734 civilian
personnel, for a 20.8 percent overall response rate. We also
conducted interviews with officials from the DoD Office of
the Chief Information Officer, the DoD COVID-19 Telework
Readiness Task Force, and the Offices of the Chief
Information Officer for 10 DoD Components to obtain their
perspectives on the infrastructure established to support the
increased number of teleworking personnel.
Finding
According to the 54,665 respondents who reported their
telework status, the DoD transitioned 88.2 percent of
respondents to full- or part-time telework from March 15,
2020 through August 26, 2020, during the COVID-19 pandemic.
Of the 11.8 percent of respondents who continued to work on
site, the most common reasons provided by survey respondents
for not teleworking were that their work could not be
performed while teleworking, or they were not eligible to
telework. Of those who teleworked, survey
respondents reported problems accessing DoD Component
networks, voice and video teleconference applications, and
identified shortfalls in Government-furnished equipment
available to DoD personnel when their Components first
transitioned to maximum telework in mid-March 2020.
However, the problems cited in survey responses lessened
over time as the DoD increased its network availability
and capacity, added voice and video conferencing
applications, and purchased and distributed computer and
communications equipment.
Based on the results of the survey and interviews with DoD
officials, the DoD's initial challenges occurred because some
DoD Components had not fully tested whether their information
systems could support Government-wide mandated telework and
had not conducted telework exercises with their personnel
before March 2020 as required by the DoD Implementation Plan
and the DoD Telework Policy. Therefore, some DoD Components
were unprepared for the network and communications
limitations, as well as equipment and application shortfalls,
uncovered by the transition to maximum telework. While the
Marine Corps, Defense Contract Audit Agency (DCAA), Defense
Information Systems Agency (DISA), and the Defense Logistics
Agency (DLA) were able to immediately transition to maximum
telework, the Army, Navy, Air Force, Defense Contract
Management Agency (DCMA), Defense Finance Accounting Service
(DFAS), and Defense Health Agency (DHA) faced challenges
during the transition.
The ability of DoD personnel to perform essential and non-
essential tasks while on maximum telework depends on DoD
Components' ability to provide enough network capacity,
communication tools, and equipment to enable the DoD's
essential and non-essential personnel to stay mission-ready
and productive while in a telework status. Some teleworking
personnel reported that they found their own alternative
solutions including the use of unauthorized video
conferencing applications and personal laptops, printers, and
cell phones to complete their work because some DoD
Components were unprepared for maximum telework. However,
using unauthorized applications or sharing DoD information
over improperly secured devices, even temporarily, increases
the risk of exposing sensitive departmental information that
could impact national security and DoD missions.
Overall, DoD Components and the majority of survey
respondents expressed positive maximum telework experiences.
Specifically, 88.1 percent of survey respondents stated that
their productivity level remained the same or increased
during maximum telework, regardless of their Component's
initial telework challenges. Many survey respondents reported
a desire to telework regularly in the future (37,146
responses) and expressed appreciation for commuting less
often (27,711 responses), better work-life balance (25,508
responses), and more flexible work hours (22,461 responses).
recommendations
We recommend that the ASD(HD&GS) revise the DoD
Implementation Plan for Pandemic Influenza to update planning
assumptions with the use of telework for essential and non-
essential personnel, align the DoD Implementation Plan with
the DoD Telework Policy, and require DoD Components to update
their plans to include revised assumptions regarding telework
for personnel and the resources required to support the
teleworking workforce.
We recommend that the Under Secretary of Defense for Policy
(USD[P]), in coordination with the Under Secretary of Defense
for Personnel and Readiness, establish management oversight
procedures to verify that DoD Components have performed the
testing, training, and exercise requirements of the DoD
Implementation Plan and the DoD Telework Policy. The
oversight procedures should assess the ability of DoD
Components to support Government-wide mandated telework,
including the results of tests of network and
communications systems and telework exercises with
personnel.
management comments and our response
The Deputy Under Secretary of Defense for Policy (DUSD[P]),
responding for the USD(P) and the ASD(HD&GS) did not respond
to the recommendation to require DoD Components to update
their Pandemic Plans to include revised assumptions regarding
telework for personnel and the resources required to support
the teleworking workforce. Therefore, the recommendation is
unresolved. We request that the ASD(HD&GS) provide comments
on the final report.
The DUSD(P) did not agree or disagree with the other two
recommendations in the report. However, the DUSD(P) stated
that the ASD(HD&GS) would work with the Joint Staff and the
U.S. Northern Command to include the use of telework for
essential and non-essential personnel in the Functional
Campaign Plan--Pandemics and Infectious Diseases, which will
replace the DoD Implementation Plan for Pandemic Influenza,
and align the plan with the DoD Telework Policy. In addition,
the DUSD(P) stated that the ASD(HD&GS) would also work with
the Joint Staff to include the use of telework for essential
and non-essential personnel in the Global Integration
Framework--Pandemics and Infectious Diseases.
Furthermore, the DUSD(P) stated that her office would
support and advocate for oversight procedures to verify that
DoD Components performed the testing, training, and exercise
requirements of the Global Integration Framework--Pandemics
and Infectious Diseases, the Functional Campaign Plan--
Pandemics and Infectious Diseases, the DoD Telework Policy,
and the Pandemic Plans. Therefore, the recommendations are
resolved, but will remain open until the ASD(HD&GS) updates
the Functional Campaign Plan--Pandemics and Infectious
Diseases and the Global Integration Framework--Pandemics and
Infectious Diseases to include the use of telework for
essential and non-essential personnel and USD(P) provides
oversight procedures for verifying that DoD Components
performed the required testing, training, and exercises.
Mr. Speaker, based on 56,000 respondents to its survey, 88 percent of the Department of Defense respondents found telework accommodations increased their overall productivity. This is not my imagination. This is how thousands and thousands of them responded in the survey.
A similar 2021 survey conducted by the American Federation of Government Employees, which represents 700,000 Federal employees all across the country, found that 62 percent of them surveyed thought significantly that their productivity had been increased while teleworking based on what their previous levels were.
So Federal workers are performing for the American people and have been under the most difficult circumstances even before we got to COVID. I know that because I, like many of you, had a chance to speak to so many of them.
As the chair of the Subcommittee on Government Operations, this particular issue is welcomed before the subcommittee. I will convene hearings next week so that we can figure out where we are in a bipartisan way and move forward.
Mr. Speaker, I would make one point. Federal workers are not here in Washington, D.C., alone. That is the misnomer. Federal workers are in everybody's district in this entire Congress. They are looking to us to try to find a way to help them, not to punish them in 30 days. We are not going to save money on gas. We are not going to save money on energy. We are just going to go back to where we are.
Mr. Speaker, I would strongly urge that this measure be defeated.