Madam President, today I wish to offer my congratulations to John T. Cyr and Sons, Inc., on its 100th anniversary. This outstanding Maine company demonstrates why family businesses are so important to our Nation's economy and to…
Madam President, today I wish to offer my congratulations to John T. Cyr and Sons, Inc., on its 100th anniversary. This outstanding Maine company demonstrates why family businesses are so important to our Nation's economy and to communities in every State. The determination and vision that led to a century of success define America's entrepreneurial spirit.
Sometime around 1903, John Thomas Cyr moved his family from Caribou, ME--my hometown--to Old Town, near Bangor, where he found work in a lumber mill. Nine years later, in 1912, at the age of 51, John T. Cyr struck out on his own. Joined by his son, Joseph, they started a livery stable and delivery business.
What began with horses, buggies, and wagons is today a thriving enterprise of 22 luxury motor coaches, 200 school buses, and nearly 250 employees. A company that got its start hauling lumber for a local canoe factory now serves 17 school districts across Maine with an exemplary safety record. They offer tours throughout the United States and Canada from New York City at Christmas to Washington, D.C., in cherry blossom season. As a native of Aroostook County, I know how valuable their daily intercity service is to the towns and cities of northern Maine.
Handed down and nurtured through the generations, this is a true family business, owned and operated by the founder's grandson, Joe Cyr, joined by his brother, Pete, son Mike, and daughter Becky.
Their remarkable story of growth, of meeting challenges, and of delivering value was expertly told in a recent article in Maine Trails magazine. I would like to complement that account with my personal observations.
Before coming to the Senate, I worked at Husson University in Bangor, where I had the pleasure of getting to know Joe Cyr, Class of 1962, and his wonderful wife, Sue, Class of 1965. Joe has been a longtime member of the Husson Board of Trustees, and Sue been a volunteer supporter of uncommon energy. Joe and Sue's generosity to Husson includes significant gifts to athletic programs, a new home for the university president, the annual fund, and most recently, the new Cyr Alumni Center. The countless ways they serve--from the Boys Scouts and the Y to St. Joseph Hospital--touch people of all ages.
People throughout Maine are fortunate to have such a family as the Cyrs, but I am especially lucky--my summer camp on Cold Stream Pond is just down the road from theirs. As much as I cherish our time together, having dinner, playing cards, and enjoying the beautiful Maine summer evenings, I cherish even more being in the presence of those who give so much to others and who see the act of giving as the greatest reward. I am delighted to extend my congratulations to the Cyr family in their business's centennial year and to thank them for their contributions to the State of Maine.
I ask that the Maine Trails article be printed in the Record.
The article follows.
[From the Maine Trails, Feb./Mar. 2012]
Driving Through History
(By Kathryn Buxton)
From horse drawn wagons to modern coaches and school buses, Cyr Bus Line travels through history into an elite club of 100-year-old Maine
businesses
It's midday at Cyr Bus Line, and about a dozen drivers in
black company jackets are gathered, waiting for the next wave
of activity to begin. That's when the company's fleet of
school buses head out to pick up students for the trip home
from Old Town's high school, middle school and three
elementary schools. A fresh layer of snow covers the ground
outside, and everyone is alert and ready to get to work.
Outside, a coach bus pulls in to the lot, returning from its
daily run to Aroostook County. The bus will be washed down
and ready for its 6 p.m. departure from downtown Bangor.
It is a scene that has played out countless times over the
past 100 years since John T. Cyr and his son Joseph founded
the company on South Water Street in 1912. Previous to that,
John had been working for the Jordan Lumber Company in Old
Town. Joseph had been working for the Old Town Woolen Mill.
They applied for a trucking license and were approved by the
Old Town city council on May 21, 1912. John and Joseph had
two horses and the company's frst jobs were hauling lumber
for Old Town Canoe. The Cyrs also operated a livery stable at
the family homestead on French Island (also known as Treat-
Webster Island), and for many years, the Cyr stable was the
go-to place if you needed a horse and buggy to visit friends
or family. The company's wagons and carriages also delivered
mail and served as hearses, transporting local citizens to
their fnal resting place.
Fathers and Sons
John T. Cyr & Sons, Inc./Cyr Bus Line celebrates its 100th
anniversary this year, putting it in an elite group of Maine
companies that have been in business for a century or more.
Old Town Canoe, located nearby in Old Town is one. Another is
the famous outdoor retailer L.L. Bean, which as Mike Cyr is
quick to point out, is also celebrating its 100th anniversary
this year.
``Cyr Bus is a fxture here,'' said Mike Cyr, one of a
fourth generation of Cyrs to work in the family business. ``A
lot of people figured we had already been here for 100
years.''
For the Cyrs, a century of company history is inextricably
meshed with the family history. Through the years many family
members have left their mark on the business. Four of John's
five sons--Joseph, Albert, Arthur and Harvey--all worked for
the company in its infancy (Clibby, a ffth son who worked in
the woolen mill, eventually became an Old Town firefighter).
Albert, 19 and a weaver at the Old Town Woolen Mill in 1912,
was a silent partner for many years, coming on board full-
time as the business continued to grow through the 1920s.
Arthur and Harvey, young children when their father and
brothers founded the company, grew up in the business and
eventually joined their brother Albert in running the company
in the 1930s and 40s after their father and brother died
unexpectedly in 1934. Harvey bought out his brothers in 1951.
Today, the company is run by Harvey's son, Joe Cyr. His
brother, Pete, works in the company's body shop. Joe's son,
Mike, oversees the company's coach division and manages
information technology--everything from the company's two-way
radio system to its computer hardware and software. Daughter
Becky Whitmore is the bookkeeper. Helping them these days, is
general manager Rick Soules, who the Cyrs hired not quite two
years ago. Bringing Rick in was a necessity as the company
has grown and diversified, and as Joe, now 71, has begun to
scale back the time he spends at the office.
Working with family has always been one of the great joys
of the business, according to family patriarch and company
president, Joe Cyr, with the business officially for nearly
50 years.
Joe drove trucks for H.E. Sargent and worked as a surveyor
for James W. Sewall
during the summers before coming to work at Cyr with his dad.
His memories of working alongside family go even further
back--to being with his dad in the office when he was six or
seven, driving a company truck when he was 11 and washing
buses as a kid. At 15, he was driving buses for the family
concern. He also found time to get his degree from Old Town
High School and a year of study at University of Maine at
Farmington and another year and a half at Husson College. He
left school and joined the company full-time in 1962 when a
cousin who had been the company bookkeeper died. For a while,
Joe was not only the bookkeeper, he served as the company
mechanic, secretary and payroll clerk. In just a few years,
Joe was running the company, and after his father Harvey died
in 1967, he bought the business from his mother for $25,000.
Looking back, Joe said he has never regretted the decision
to spend his professional life at the helm of the family firm
and he always has considered himself honored to work
alongside his father, son, daughter, brother and cousins.
``Frankly, I feel pretty darn lucky,'' said Cyr talking from
his winter home in Daytona Beach Shores, Florida where there
is a small community of Old Town snowbirds. Joe started
heading south in the winter 10 years ago, but he still
maintains close contact with Mike, Rick Soules--Cyr's general
manager--and others via phone and e-mail several times a day.
And he reels off facts about the business in quickfire
fashion. How many vehicles in the company fleet? ``250.'' How
many coaches? ``22.'' How many square feet at the company's
headquarters?
``We've got about 20,000 under cover there,'' said Cye,
stopping only to calculate the many expansions they have made
at the 10-acre site since 1980.
milestones and challenges
The company has lived through good times and bad. There was
1934 when the family's two male patriarchs died--John in May
and Joseph in August. There were also two devastating fires
at the company's headquarters on French Island. The first was
in the early 1950s and the company garage and its full fleet
of eight buses were destroyed. The second fire hit in 1970,
destroying the company garage, an apartment over the garage
and one bus. In both cases, the family and employees came
together to get buses back on the road quickly.
There were good times, as well. Nineteen hundred and
twenty-two was an important landmark. That was when John and
Joseph Cyr helped usher in the era of the automobile. They
bought the company's first motorcars--Studebakers--to
transport Old Town children to school. Four years later,
after housing the company fleet at several different
locations in Old Town, Cyr consolidated its operations at a
single location on French Island. The area was growing, and
by the early 1930s, cars were no longer large enough to
transport all the students traveling to Old Town schools from
Stillwater and Gillman Falls. So the city asked Cyr to buy a
bus.
Cyr also had a taxi service, begun soon after the company's
founding, as well as freight hauling and storage services. By
the late 1930s, brothers Albert, Arthur and Harvey were also
operating a regular bus service connecting Old Town, Great
Works, Milford and Bradley, with special runs to locations
including Trenton and Green Lake. By the mid 1940s, the
company's regular motor coach routes had expanded to include
Old Town, Eddington, North Brewer and Bangor.
The company also operated a limousine service, and during
the war transported German prisoners of war for the U.S.
Government to detention camps in the rural reaches of the
state. In the late 1950s and early 60s, Harvey, now head of
the company, expanded its stake in the school bus business.
By 1962, Joe had joined his father, Harvey, in the business
full-time, and John T. Cyr & Sons boasted a fleet of 12
buses, several cars and two dump trucks at its headquarters
on French Island.
In 1976, Joe purchased the fleet of Pinecrest Bus Service,
the company that had been providing school bus service to the
city of Brewer (two years later, Cyr bought Pinecrest's lot
and garage). Then, Cyr bid for the contract to serve the
Bangor school system in 1978. They won the business. The
ramifcations were enormous for the small family-run firm. It
required purchasing more than two dozen new school buses at a
cost of about $17,000 each. It was one of the few times since
Joe had taken the helm they had to borrow money, but it was,
Mike recalled, a calculated risk his dad felt he had to take.
``He figured if he didn't do it, one of the big guys would
come in and take the business,'' said Mike. That year, there
was a 60-cent-per-gallon run up in fuel costs which caused
several anxious hours for the Cyrs. At the time, fuel for
buses was purchased by the bus company. Now, it is common for
school systems to purchase their own fuel, and Joe Cyr said
that adds more stability to contracts. Still, it all worked
out well. ``I still hate to borrow money, though,'' admitted
Joe recently.
Perhaps the biggest milestone came when the city was in the
midst of a two-decade effort to redevelop French Island that
had, over the years, become increasingly overcrowded. As a
result, Cyr moved its headquarters across the river to its
current location at 153 Gilman Falls Avenue in Old Town in
1980. Long-time local residents can still remember the day in
late October when the company's fleet of buses made their way
across the bridge from the island to Cyr's new home on Gilman
Falls Avenue.
Over the years, the Cyrs have also been active in the
community. The business has been a long-time member of the
MBTA where Joe has served as a board member. Joe was for
several years president of the Bangor Chamber of Commerce
during the 1980s and has sat on several boards, including St.
Joseph's Hospital and Merrill Merchant Bank. The family was a
major contributor to the Cyr Family Field House at the Old
Town-Orono YMCA completed in 2001.
close at hand
In 1984, Cyr took over the Aroostook County route, operated
by Bangor & Aroostook Railroad (B & A) since 1957 when the
railroad had ceased service to The County. The same day B & A
shuttered its service, Cyr bought the firm's coach bus and
hired its driver. Passengers didn't miss a day of service.
Today Cyr continues to run the daily transportation lifeline
to the county, connecting Bangor, Caribou, Fort Kent,
Houlton, Howland, Limestone, Oakfield, Orono, Madawaska, Mars
Hill, Medway, Presque Isle, Sherman and Van Buren. (The
service, considered an essential transportation link,
receives an operating subsidy from MaineDOT.) A Cyr bus
departs Bangor every afternoon and makes the return trip from
Presque Isle every morning.
In 1990, the company purchased North-star Tours and began
offering charter tours throughout the country and to Canada
as Cyr Northstar Tours. In 2003, Cyr purchased Maine Line
Tours & Charters, a South Portland-based division of Peter
Pan Bus Lines. The move made John T. Cyr Maine's largest
charter operation, and in 2004, the company was honored as
Metro magazine's tour operator of the year. Nonetheless, the
long hours and splitting energies between operations in Old
Town and Southern Maine took its toll. The Cyrs sold the
South Portland charter operation in 2007.
``It was profitable,'' remembered Mike of the decision to
sell. ``But we just weren't comfortable being in two places
at one time.'' Today the company operations have become
increasingly complex, with three divisions and increasing
federal regulations regarding hours of service for the
company's long-distance drivers and expanded environmental
requirements on buses. At the same time, this year, the Cyrs
estimate, their buses will log more than 3 million miles.
Mike describes the Cyr philosophy as one that has grown from
his dad's unique combination of conservative fiscal approach,
a hands-on understanding of the business and a willingness to
step up when someone presents a challenge. Much of their
business--in both the school bus and tour charter divisions--
comes to them through word-of-mouth. ``My dad hardly ever
says `no,' '' said Mike. ``Someone asks us to do something,
and we fgure out how to get it done.''
``We could have grown a lot more,'' said Joe. ``Instead we
take what comes and do the best job we can. We're not trying
to be the biggest.''