To improve the bill.

1. 1

   Change 1: Replaces “Chief Performance Officer” with “Performance Improvement Officer”

   ReplacesPage 6, line 17Printed page

   [struck: Chief Performance Officer][inserted: Performance Improvement Officer]

   Original wording

   On page 6, line 17, strike “Chief Performance Officer” and insert “Performance Improvement Officer”.

2. 2

   Change 2: Replaces “Chief Performance Officer” with “Performance Improvement Officer”

   ReplacesPage 7, line 18Printed page

   [struck: Chief Performance Officer][inserted: Performance Improvement Officer]

   Original wording

   On page 7, line 18, strike “Chief Performance Officer” and insert “Performance Improvement Officer”.

3. 3

   Change 3: Replaces “date of enactment of this Act, and annually thereafter for 10 years” with “date on which all covered agencies have submitted the first annual reports to the Directo…”

   ReplacesPage 9, lines 22–23Printed page

   In S. 1088 · Reported to Senate

   SEC. 7. CUSTOMER EXPERIENCE SCORECARD REPORT.

   (a) In General.--Not later than 15 months after the date [struck: of enactment of this Act][inserted: on which all covered agencies have submitted the first annual reports to the Director required under section 6(d)(1)], and [struck: annually ][inserted: every 2 years ]thereafter [struck: for ][inserted: until the date that is ]10 years[inserted: after such date], the Comptroller General of the United States shall make publicly available and submit to the Committee on Homeland Security and Governmental Affairs of the Senate and the Committee on Oversight and Government Reform of the House of Representatives a scorecard report assessing the quality of services provided to the public by each covered agency.

   (b) Contents.--The report required under subsection (a) shall include--

   Original wording

   On page 9, lines 22 and 23, strike “date of enactment of this Act, and annually thereafter for 10 years” and insert “date on which all covered agencies have submitted the first annual reports to the Director required under section 6(d)(1), and every 2 years thereafter until the date that is 10 years after such date”.

4. 4

   Change 4: Replaces “quality of services provided to the public by each covered agency” with “data collected and reported by the covered agencies”

   ReplacesPage 10, lines 3–4Printed page

   In S. 1088 · Reported to Senate

   SEC. 7. CUSTOMER EXPERIENCE SCORECARD REPORT.

   (a) In General.--Not later than 15 months after the date of enactment of this Act, and annually thereafter for 10 years, the Comptroller General of the United States shall make publicly available and submit to the Committee on Homeland Security and Governmental Affairs of the Senate and the Committee on Oversight and Government Reform of the House of Representatives a scorecard report assessing the [struck: quality of services provided to][inserted: data collected and reported by] the [struck: public by each ]covered [struck: agency][inserted: agencies].

   (b) Contents.--The report required under subsection (a) shall include--

   Original wording

   On page 10, lines 3 and 4, strike “quality of services provided to the public by each covered agency” and insert “data collected and reported by the covered agencies”.

5. 5

   Change 5: Rewrites page 10, lines 10–12

   ReplacesPrinted page

   Removes page 10, lines 10–12 of the printed bill. See that page

   Inserted: (2) a description of how each covered agency will use the voluntary feedback received by the covered agency to improve service delivery.

   Original wording

   On page 10, strike lines 10 through 12 and insert the following:

Read automatically from the Congressional Record. Check the original before relying on it.

As printed