S.Amdt. 416

SA 416. Mr. TESTER (for himself and Mr. Lankford) submitted an
amendment intended to be proposed by him to the bill S. 1790, to
authorize appropriations for fiscal year 2020 for military activities
of the Department of Defense, for military construction, and for
defense activities of the Department of Energy, to prescribe military
personnel strengths for such fiscal year, and for other purposes; which
was ordered to lie on the table; as follows:

At the end of subtitle C of title XXVIII, add the
following:

SEC. ____. REQUIREMENTS RELATING TO PROCESS OF DEPARTMENT OF
DEFENSE FOR MOVING MEMBERS OF THE ARMED FORCES,
THEIR FAMILIES, AND THEIR PERSONAL PROPERTY.

(a) Customer Satisfaction Surveys.--
(1) In general.--The Secretary of Defense shall require
that each member of the Armed Forces who uses moving services
provided by the Department of Defense complete a customer
satisfaction survey.
(2) Publication.--
(A) In general.--Not less frequently than annually, the
Secretary shall publish on an Internet website of the
Department the results of the surveys completed under
paragraph (1) for the preceding year.
(B) Removal of personally identifiable information.--The
Secretary shall remove any personally identifiable
information from the results published under subparagraph
(A).
(b) Quality Assurance.--The Secretary shall ensure that
quality assurance staff of the Department--
(1) are present at not less than 50 percent of moves by a
member of the Armed Forces and their family using moving
services provided by the Department; and
(2) inspect all inbound and outbound shipments of personal
property of members of the Armed Forces made through such a
service.
(c) Electronic Tracking of Packed Items.--The Secretary
shall require that all transportation service providers used
by the Department provide electronic tracking for all packed
items consistent with industry standards for the shipment of
packages (such as standards used by FedEx Corporation and
United Parcel Service).
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