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H.R. 8919House116th Congress (2019-2021)In Committee

eVIP Mail Service for Veterans Act

Sponsored by Joe CunninghamRep. Joe Cunningham (D-SC)
Introduced December 9, 2020

AI-Generated Summary

Updated April 14, 2026 at 4:07 PM UTC

The eVIP Mail Service for Veterans Act requires the Department of Veterans Affairs to create and carry out a plan that modernizes its printing and mailing operations. The goal is to consolidate mail processing into a few central sites, cut costs, speed up delivery, and improve the accuracy of mailing data for veterans and their families.

Key Provisions

  • Within 180 days of the law’s enactment, the VA secretary must develop a strategy to improve printing and mailing, excluding mail of prescription drugs.
  • The strategy must aim to consolidate mail operations into no more than four locations (with the Veterans Health Administration and Veterans Benefits Administration each using no more than two), creating cost efficiencies and faster service.
  • The plan must ensure each location can back up another, balance mail volume, increase use of USPS automation discounts, and improve address accuracy, data tracking, and "house holding" (combining same‑day mail to the same recipient).
  • A pilot program may be run to test the strategy; if so, full implementation must occur within 36 months, otherwise within 24 months after the strategy is approved.
  • The secretary must report to the House and Senate Veterans’ Affairs committees within two years (or three years if a pilot was used) on timeliness, cost savings, hardware/software upgrades, and any mail volume still outside the designated locations.

Legislative Activity

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HouseIntro Referral Latest Action

Referred to the House Committee on Veterans' Affairs.

Veterans' Affairs Committee

December 9, 2020

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HouseIntro Referral

Introduced in House

December 9, 2020

HouseIntro Referral

Referred to the House Committee on Veterans' Affairs.

Veterans' Affairs Committee

December 9, 2020

Bill Text

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Introduced in HouseIssued December 9, 2020

I

116th CONGRESS

2d Session

H. R. 8919

IN THE HOUSE OF REPRESENTATIVES

December 9, 2020

Mr. Cunningham introduced the following bill; which was referred to the Committee on Veterans' Affairs

A BILL

To direct the Secretary of Veterans Affairs to consolidate and upgrade the mail management systems of the Department of Veterans Affairs, and for other purposes.

1.

Short title

This Act may be cited as the Ensuring Vastly Improved Performance (eVIP) for Mail Service for our Veterans Act or the eVIP Mail Service for Veterans Act.

2.

Mail strategy and modernization

(a)

Develop strategy

(1)

In general

Not later than 180 days after the date of the enactment of this Act, the Secretary of Veterans Affairs shall develop a strategy to improve the printing and mailing operations of the Department of Veterans Affairs.

(2)

Exclusion

The strategy described in paragraph (1) does not apply to the mailing of prescription and over-the-counter drugs.

(b)

Strategy goals

The Secretary shall include in the strategy under subsection (a) plans for improving the printing and mailing operations of the Department, including plans for the following:

(1)

Consolidate the printing and mailing operations of the Department—

(A)

such that the operations are performed at not more than four locations, except that the Veterans Health Administration and the Veterans Benefits Administration are each primarily serviced by not more than two of the locations;

(B)

to enable production cost efficiencies; and

(C)

to improve the timeliness of sending mail.

(2)

Ensure each of the locations described in paragraph (1)(A) has the capacity to offset service disruptions at another such location, and enable the exchange of mail volume between such locations for purposes of such offsetting and for balancing the mail volume for which each such location is responsible.

(3)

Update the printing and mailing practices of the Department to decrease mailing costs, including increasing the use of automation discounts offered by the United States Postal Service.

(4)

Improve the accuracy of mail data maintained by the Department.

(5)

Improve the tracking of mail within the Department.

(6)

Perform house holding on a more consistent basis.

(7)

Set Departmentwide standards, including minimum requirements and target goals, for appropriate mail data metrics.

(8)

Improve the accuracy of address information held by the Department for persons to whom the Department sends mail.

(c)

Pilot program

The Secretary may carry out a pilot program to test the feasibility and efficacy of the strategy developed under subsection (a).

(d)

Implementation

(1)

In general

Not later than 180 days after the Secretary has developed the strategy under subsection (a), the Secretary shall implement the strategy except as provided in paragraphs (2) and (3).

(2)

Consolidation

Subject to paragraph (3), not later than 24 months after the Secretary has developed the strategy under subsection (a) the Secretary shall implement the strategy with respect to the goals described in paragraphs (1) and (2) of subsection (b).

(3)

Extension in case of pilot program

If the Secretary carries out a pilot program under subsection (c), not later than 36 months after the Secretary has developed the strategy under subsection (a) the Secretary shall implement the strategy.

(e)

Report

(1)

Contents

Not later than the date described in paragraph (2), the Secretary shall submit to the Committees on Veterans’ Affairs of the Senate and the House of Representatives a report on—

(A)

the effect of the strategy developed under subsection (a), as implemented, on the reliability and timeliness of correspondence between the Department and veterans and their dependants;

(B)

the cost savings resulting from the implementation of the strategy;

(C)

the improvements implemented under the strategy to the hardware and software used for printing and mailing operations of the Department, including any such improvements that will be implemented; and

(D)

whether the Department is processing a significant volume of mail correspondence volumes outside of the locations described in subsection (b)(1)(A).

(2)

Timing

The date described in this paragraph is—

(A)

two years after the date of the enactment of this Act; or

(B)

if the Secretary carries out a pilot program under subsection (c), three years after the date of the enactment of this Act.

(f)

Definitions

In this section:

(1)

The term house holding means consolidating into a single piece of mail all mail that is sent on the same day from the same location to the same intended recipient at one address.

(2)

The term mail data means metrics relating to printing and mailing operations, including the quantity of mail, costs, and address errors.

(3)

The term printing and mailing operations means the processes, personnel, facilities, and materials and other resources involved in the production, handling, and transmission of electronic and physical mail, and the management thereof.