H.R. 3765 – Improving Social Security’s Service to Victims of Identity Theft Act

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Updated January 20, 2026 at 8:20 AM UTC

The bill amends the Social Security Act to give people whose Social Security numbers have been misused a single, dedicated point of contact at the Social Security Administration. It creates a team of specially trained staff to manage and resolve each victim’s case from start to finish. The change affects anyone whose SSN is used in fraud or who needs a new number, helping them navigate the SSA more efficiently.

Key Provisions

Adds a new Section 714 that requires the SSA Commissioner to establish a single point of contact for identity‑theft victims and to track each case to completion.
Defines the point of contact as a team or subset of specially trained employees who can coordinate with other SSA units and remain accountable for the case.
Requires procedures to maintain continuity of records, case history, and to notify the individual as appropriate.
Amends the table of contents of Title VII to include the new Section 714.
Sets the effective date of the new provisions to be 180 days after the law is enacted.

Legislative Activity

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2 earlier actions

HouseCommittee Latest Action

Referred to the Subcommittee on Social Security.

Social Security Subcommittee

December 17, 2024

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HouseIntro Referral

Introduced in House

May 31, 2023

HouseIntro Referral

Referred to the House Committee on Ways and Means.

Ways and Means Committee

May 31, 2023

HouseCommittee

Referred to the Subcommittee on Social Security.

Social Security Subcommittee

December 17, 2024

Bill Text

Latest available legislative text

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Introduced in HouseIssued May 31, 2023

I

118th CONGRESS

1st Session

H. R. 3765

IN THE HOUSE OF REPRESENTATIVES

May 31, 2023

Mr. Ferguson introduced the following bill; which was referred to the Committee on Ways and Means

A BILL

To amend title VII of the Social Security Act to provide for a single point of contact at the Social Security Administration for individuals who are victims of identity theft.

1.

Short title

This Act may be cited as the Improving Social Security’s Service to Victims of Identity Theft Act.

2.

Single point of contact for identity theft victims

(a)

In general

Title VII of the Social Security Act (42 U.S.C. 901 et seq.) is amended by adding at the end the following:

714.

Single point of contact for identity theft victims

(a)

In general

The Commissioner of Social Security shall establish and implement procedures to ensure that any individual whose social security account number has been misused (such as to fraudulently obtain benefits under title II, VIII, or XVI of this Act, or in a manner that affects an individual’s records at the Social Security Administration, or in a manner that prompts the individual to request a new social security account number) has a single point of contact at the Social Security Administration throughout the resolution of the individual’s case. The single point of contact shall track the individual’s case to completion and coordinate with other units to resolve issues as quickly as possible.

(b)

Single point of contact

(1)

In general

For purposes of subsection (a), the single point of contact shall consist of a team or subset of specially trained employees who—

(A)

have the ability to coordinate with other units to resolve the issues involved in the individual's case, and

(B)

shall be accountable for the case until its resolution.

(2)

Team or subset

The employees included within the team or subset described in paragraph (1) may change as required to meet the needs of the Social Security Administration, provided that procedures have been established to—

(A)

ensure continuity of records and case history, and

(B)

notify the individual when appropriate.

.

(b)

Clerical amendment

The table of contents for title VII of the Social Security Act (42 U.S.C. 901 et seq.) is amended by adding at the end the following new item:

Sec. 714. Single point of contact for identity theft victims.

.

(c)

Effective date

The amendment made by subsection (a) shall take effect 180 days after the date of enactment of this Act.