Mr. President, I ask unanimous consent that the order for the quorum call be rescinded. Mr. President, this is not the speech I really ever wanted to give. I appreciate being recognized to give it. I…
Mr. President, I ask unanimous consent that the order for the quorum call be rescinded.
Mr. President, this is not the speech I really ever wanted to give. I appreciate being recognized to give it.
I ask my colleagues to join me in honoring Pam Rosado, a longtime member of my staff, dedicated public servant, and advocate, whom we lost last week.
I have known Pam from the community in her work as an advocate for unions and for social service agencies, and especially for people individually. And then she joined our office more than 4 years ago. I will get to that.
She embodied the true meaning of service. She spent her life fighting for others. She understood and supported the whole idea of dignity of work. She bettered our State. She bettered our country. She touched so many lives along the way.
She joined our staff in the beginning of 2019--almost 5 years ago--as a constituent advocate on our casework team.
We don't think about it enough around here, but the foundation of our work in these jobs--the foundation of our work--is individual service to individual people. We look at, you know, taxes and Medicare and Social Security and foreign policy and Ukraine. All of those things obviously are important. It is what we are elected to do. But, fundamentally, these jobs are about helping individual people when they have an issue--whether it is Social Security, whether it is Medicare, whether it is a passport, whether it is a tragedy in somebody's life-- and we cut through redtape and do that.
Nobody, nobody represented that service--and I have a lot of people in my office who represent that service, and a lot of people, on their first day, they understand the importance of individual service. We just interviewed someone who joined our staff this week. I interviewed her several weeks ago, and what made me want to hire her is she said the most important thing in these jobs is helping people one at a time, individually. We forget that in this job far too often.
Pam joined our office about 5 years ago. Not long afterward, we were taking on a record caseload as Ohioans dealt with the effects of the pandemic. Too many workers were reaching out. So many people were reaching out to our office for assistance. The world was an uncertain place.
Pam was a rock for Ohioans. She was a rock for other staff persons because she had already had a life of service and, especially, was a mentor to young people in the office. And she was a source of hope. She made things happen.
We have calculated this. She worked on 1,331 cases in those 5 years. She was a relentless advocate, known for quick responses in care and handling. And for every case, she provided a space for Ohioans to be heard and showed unwavering kindness.
In letters people sent us and descriptions people gave of Pam during the time and since her death, the word ``kindness'' comes back over and over and over again. Humility is the foundation of virtue, and I would say kindness is too. And Pam understood that. She didn't bring that to our office; she had lived her life that way.
Ohioans were lucky to have Pam on their side. We were lucky to have her on our team. For some Ohioans, she resolved disputes with the Veterans Administration or the U.S. Postal Service. For others, she helped secure a federally compliant driver's license. One Ohioan shared that, because of Pam, he was able to return to his union job as a driver for UPS. And those jobs, because they have an effective union-- something Pam understood--those jobs have good pay, good benefits, good retirement--again, because of an effective union at the bargaining table. Pam understood all of that, but this was a gentleman who needed a little bit of help to return to that job.
In the numerous notes she received, they thanked her for her dedication and determination in seeing her cases through. They wrote in for different reasons. Every letter shared heartfelt gratitude and warm wishes. In reading those letters, it is clear the impact that Pam had. Again, ``kindness''--we heard that word over and over.
``After receiving help from Pam,'' one Ohioan wrote in--I mean, people, after they get help, most of them don't think about writing in because we are the government, even though we are individual people in the government, and the caseworkers are doing what they do. But people don't think to write in. But an unusually high, an inordinate number of people wrote in to thank Pam Rosado.
This one Ohioan wrote:
There is tremendous value in being able to speak with a
kind and understanding person after hours on the internet.
Then he wrote:
You are exceptional, Ms. Rosado.
My staff and I couldn't agree more. She was exceptional. She cared deeply for the people in her life, strangers whom she met through our office--or never met, only online or on the phone or a few coming in. But she cared deeply for the people in her life.
She was closest to her family, her friends, her colleagues, and, of course, every Ohioan who reached out. And action always accompanied that care. She wanted to help everyone have a better day, a better life. That makes a difference for so many Ohioans and so many of our colleagues.
To my staff--to the person, I believe--Pam was more than a coworker. She was a friend. She believed in her colleagues. She lifted them up. She knew our job was to help people individually, including coworkers.
Her joy, her spirit were infectious. She lit up every room she walked into. This past November, in a meeting that we did with all members of the staff, she greeted everyone with excitement as she reconnected with colleagues.
We have offices all over the State: Cleveland and Columbus and Cincinnati and Lorain. So they don't all see each other all the time.
And she met new members of our team. Whenever a staffwide email went out announcing a departure or a new hire--we have had members, people on our staff--it seems to be happening a good bit--who are called up to serve in the military or they are National Guard people, or whenever somebody leaves for a better job or retires or whatever it is, she was the first to respond with heartfelt congratulations, words of encouragement, and--several people told me--a smiley face emoji. She made every member of this office feel appreciated and welcomed, and that warmth touched each of us.
In the Cleveland office where she worked, her laugh filled the halls as she spoke with constituents and colleagues. When you heard her, you couldn't help but smile and laugh too. She made a difference for every member of our staff and for so many Ohioans. Our office is a better place because of Pam. Ohio is better because of her.
It wasn't just in our office. Throughout Pam's entire life, she served others and fought for others.
She served the community in a number of ways. She served on nonprofit boards. She was an active member of her church and community, and she was a mentor to aspiring advocates and policymakers.
Before joining our office--and this was the first time, I believe, years ago; I believe it was the first time I met Pam--she was the political director of the Service Employees International Union, a union that typically represents people who are not the highest income workers. They are people who, because they have a union, make a living wage and have the kind of benefits that unions bring. She was their political director.
She advocated for the United Labor Agency. She organized and taught classes to future union leaders about the history of the labor movement. Something, my God--I know that some people in this body don't think we should teach history, and many don't even think of the history of the labor movement. She understood that if you know the history of the labor movement, you know the history of the middle class, you know the history of the dignity of work. She taught about the fight for good jobs, good benefits, and what their union card means.
She dedicated a decade of her career to leading outreach for Policy Matters Ohio. She made sure their efforts were grounded in what workers needed and reached as many Ohioans as possible.
Her colleagues at Policy Matters recognize Pam's integral role in making the think tank and the labor movement what they are today. They recall Pam's ability to make things happen, whether it was planning a last-minute event or helping to secure an Ohioan's deserved interim benefits.
That ability made her an indispensable member of our team. Frankly, it made her an indispensable member of any team that she interacted with or was a part of.
Her legacy will be upheld by her friends, her family, and every member of our staff. We honor her memory. We grieve for her mother and her family. We will honor it by continuing her public service, her activism, her advocacy, and the work we believe in and she believed in, as we fight for Ohioans with her tenacity and dedication.
Today, our thoughts are with Pam's family, her friends, those who knew and loved Pam, my staff, all who had the privilege of working alongside her, and all who had the privilege of benefitting from her work. And that was a huge number of people in a State of 12 million.
This office will be forever grateful for our time with Pam. We will miss her every day. I am grateful for my years of time with Pam, on and off, in her different roles, and we were thrilled to have her as a member of our staff.
May she rest in peace.