Mr. Speaker, I would agree with many of the gentleman's concerns and comments regarding the lack of a real legislative process here. The bill could be better. But nonetheless, like the ranking member, I will be supporting the legislation…
Mr. Speaker, I would agree with many of the gentleman's concerns and comments regarding the lack of a real legislative process here. The bill could be better. But nonetheless, like the ranking member, I will be supporting the legislation despite those concerns because it is absolutely urgent.
I have a totally dysfunctional management at the VA hospital in Roseburg, Oregon. A number of years ago, a whistleblower came to me and said that substandard care was being provided. We asked the Office of Inspector General to look into it. They whitewashed it, and then it came out in the Senate testimony that the Office of Special Counsel had found that this doctor had been penalized as a whistleblower because he was pointing to substandard care.
I asked for another investigation and ultimately found, yes, indeed, substandard care was being provided by the head surgeon. He was suspended from his duties but is still the head surgeon. Now he has run another very accomplished doctor, under very dubious circumstances, out of my Eugene clinic. This is a surgeon who served 29 years, honorably, in the military, 10 years at my regional hospital with rave reviews, and, after 30 days at my new VA clinic in Eugene, was dismissed in the most unusual way with no allegations put forward.
Mr. Speaker, again, it seems that we are having issues here when the quality is substandard that this one person is able to basically just get rid of the folks who are raising concerns about the care of veterans. Again, this shouldn't happen.
Mr. Speaker, I include in the record two letters regarding the dismissed doctor.
October 17, 2017.
Dear Mr. DeFazio: I am a contracted physician in the
emergency department at the Roseburg VA. I have been working
at this facility since 2010. During that time I have truly
enjoyed providing care for the veterans. However, I have
significant concerns regarding the administration and
inefficiencies in healthcare, in the VA system.
Unfortunately, it seems that advancement of careers and the
fluffing of numbers supersede patient care.
Despite the build up of these concerns over the years, I
have recently became aware of an action that compels me to go
beyond the normal chain of command. One of the surgeons
working at the Eugene campus--still under the Roseburg
administration--was fired recently under very concerning
circumstances.
Dr. Scott Russi was working at the Eugene VA for less than
1 month when he was pushed out and fired. I know Dr. Russi
from the private sector. In addition to working at the
Roseburg VA, I have worked for the last ten years at Sacred
Heart RiverBend--a trauma, stroke, and cardiac center--and
one of the largest hospitals in the state. I worked alongside
Dr. Russi for many years at RiverBend and I found him to be
not only extremely competent and hardworking, but always very
professional. I was sad to see him leave RiverBend, but I was
encouraged that he would be working in the VA system as I
felt he would significantly improve the quality of care for
the veterans.
I find it very disheartening that a group of administrative
physicians, who rarely practice medicine, are able to strike
down such a promising figure simply because they seem to have
felt threatened by him. I know there are many people who are
upset by this firing and who have concerns about this system
in general. I have tried many times to discuss my concerns
with people in the administration and have been met with, at
best, excuses and, at worst, threats. It is clear to me as
somewhat of an outsider and observer (as I am not actually a
VA employee) that physicians who are dedicated to patient
care and most skilled are threatening to the administration.
These physicians are often ostracized and pushed out--and
when they can't be pushed out, false rumors are spread about
them. I have considered stepping away from the VA system due
to these continuing frustrations. It is disheartening to see
these veterans treated with such carelessness. However, I
feel that someone has to stay and actually care for them,
but, if I stay, I also want to try to make the system a
better place for them. For many, this is their only health
care.
I wish this was as exaggerated as it may sound, but
unfortunately this is only a small piece of a huge problem.
If you are interested in more details, I am more than happy
to discuss this further. In general, I keep my head down and
do what I think is best, but this presents itself as a moment
when speaking out is necessary and right.
Thank you,
Charlotte Ransom, MD.
Mr. Speaker, since this has come out, I have had dozens of calls from nurses and doctors and other workers in the VA system in my region--in Eugene, Springfield, and southern Oregon, down to Roseburg, at those two facilities--because of this mismanagement. They say that the care is not up to standards, just like this particular physician was not providing modern care when he did colonoscopies.
We need--vitally need--this legislation and the strongest protection for whistleblowers. This isn't about protecting bad managers. It is about promoting qualified and keeping qualified employees, which we are having a hard time doing in my area. It is about providing the best care to our veterans, and that isn't going to happen if people can be intimidated or just shown the door when they raise concerns.