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S. 2392Senate118th Congress (2023-2025)In Committee

Improving Social Security’s Service to Victims of Identity Theft Act

Sponsored by Kyrsten SinemaSen. Kyrsten Sinema (I-AZ)
Introduced July 19, 2023

AI-Generated Summary

Updated January 20, 2026 at 10:07 AM UTC

The bill amends Title VII of the Social Security Act to require the Social Security Administration (SSA) to create a single point of contact for people whose Social Security numbers have been misused or whose cards have been lost. This contact will guide victims through the entire case resolution process, coordinating with other SSA units to fix the problem. It is aimed at individuals affected by identity theft and at improving SSA’s response to such incidents.

Key Provisions

  • The SSA must establish procedures to provide each identity‑theft victim a single point of contact that tracks and resolves their case.
  • The point of contact will be a team or subset of specially trained employees who can coordinate with other SSA units and remain accountable until the case is closed.
  • The team can be adjusted as needed, but must keep continuous records and notify the individual as appropriate.
  • The new provisions become effective 180 days after the law is enacted.

Legislative Activity

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1 earlier action
SenateIntro Referral Latest Action

Read twice and referred to the Committee on Finance.

Finance Committee

July 19, 2023

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SenateIntro Referral

Introduced in Senate

July 19, 2023

SenateIntro Referral

Read twice and referred to the Committee on Finance.

Finance Committee

July 19, 2023

Bill Text

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Introduced in SenateIssued July 19, 2023

II

118th CONGRESS

1st Session

S. 2392

IN THE SENATE OF THE UNITED STATES

July 19, 2023

Ms. Sinema (for herself, Mr. Grassley, Mr. Wyden, and Mr. Crapo) introduced the following bill; which was read twice and referred to the Committee on Finance

A BILL

To amend title VII of the Social Security Act to provide for a single point of contact at the Social Security Administration for individuals who are victims of identity theft.

1.

Short title

This Act may be cited as the Improving Social Security’s Service to Victims of Identity Theft Act.

2.

Single point of contact for identity theft victims

(a)

In general

Title VII of the Social Security Act (42 U.S.C. 901 et seq.) is amended by adding at the end the following:

714.

Single point of contact for identity theft victims

(a)

In general

The Commissioner of Social Security shall establish and implement procedures to ensure that any individual whose social security account number has been misused (such as to fraudulently obtain benefits under title II, VIII, or XVI of this Act, or in a manner that affects an individual’s records at the Social Security Administration, or in a manner that prompts the individual to request a new social security account number) or whose social security card has been lost in the course of transmission to the individual has a single point of contact at the Social Security Administration throughout the resolution of the individual’s case. The single point of contact shall track the individual’s case to completion and coordinate with other units to resolve issues as quickly as possible.

(b)

Single point of contact

(1)

In general

For purposes of subsection (a), the single point of contact shall consist of a team or subset of specially trained employees who—

(A)

have the ability to coordinate with other units to resolve the issues involved in the individual's case, and

(B)

shall be accountable for the case until its resolution.

(2)

Team or subset

The employees included within the team or subset described in paragraph (1) may change as required to meet the needs of the Social Security Administration, provided that procedures have been established to—

(A)

ensure continuity of records and case history, and

(B)

notify the individual when appropriate.

.

(b)

Effective date

The amendment made by subsection (a) shall take effect 180 days after the date of enactment of this Act.