Mr. Chair, I rise in support of my amendment, which requires a GAO report on the recent mass flight cancellations and delays that crippled our Nation surrounding the Fourth of July holiday. Mr. Chair, listen to these headlines: From…
Mr. Chair, I rise in support of my amendment, which requires a GAO report on the recent mass flight cancellations and delays that crippled our Nation surrounding the Fourth of July holiday.
Mr. Chair, listen to these headlines:
From Newsweek: ``July 4th Travel Chaos as Thousands of Airline Passengers Face Cancellations.''
From the Associated Press: ``Travelers endure another day of airport agony.''
From the Insider news site: ``Get ready for a flightmare: What to expect if you are one of the 4 million Americans flying this Independence Day weekend.''
Mr. Chair, I include in the Record each of these articles.
[From Newsweek.com, June 29, 2023]
July 4th Travel Chaos as Thousands of Airline Passengers Face
Cancellations
(By Khaleda Rahman)
Hundreds of flights in the U.S. have been canceled
Thursday, a worrying indication of the chaos summer travelers
could endure as they prepare to fly during the busy July 4
weekend.
Airline passengers suffered through yet another day of
delayed and canceled flights on Wednesday, with the East
Coast continuing to be the hardest hit as storms pummel the
region.
Around 1,200 U.S. flights were canceled on Wednesday, while
nearly 7,000 were delayed, according to flight-tracking
website FlightAware.
By early Thursday, 344 flights within, into and out of the
U.S. had been canceled and at least 500 more were delayed. Of
the cancelled flights, 78 had been scheduled to fly in or out
of New Jersey's Newark Liberty Airport, 74 were at Denver
airport, and 62 at Houston's George Bush Intercontinental
Airport.
The Federal Aviation Administration expects Thursday to be
the busiest travel day of the long weekend, with more than
52,500 total flights.
United Airlines, which uses Newark airport as its New York
area hub, canceled 263 flights on Thursday, the most among
U.S. airlines for a sixth straight day.
``We're beginning to see improvement across our operation.
We expect to cancel far fewer seats today compared to
yesterday and our baggage backlog at Newark has dropped more
than 30 percent since Tuesday, and off-duty flight attendants
are calling in from across the country to staff open trips,''
United said in a statement to Newsweek on Wednesday night.
``It's all-hands-on-deck as our pilots get aircraft moving,
contact center teams work overtime to take care of our
customers, and our airport customer service staff works
tirelessly to deliver bags and board flights. As our
operation improves in the days ahead, we will be on track to
restore our operation for the holiday weekend.''
Many passengers who were left stranded have taken to social
media to express their anger, with some saying they were
forced to sleep in airport terminals.
``My wife & 2 toddlers are sleeping in an airport terminal
tonight because @united bumped the flight three times, put on
standby for a midnight flight, then bumped again until
tomorrow morning,'' a Twitter user named John wrote.
``On hold w a rep since 3 pm today. Nobody at counters.
They don't care.''
Some, including Margo Osborne, said they would never fly
with certain airlines again.
``Will never fly @united again!'' Osborne tweeted. ``1000s
stranded at Newark, after countless flights canceled. No one
allowed to retrieve checked bag, even if u have medical equip
packed inside. Customer service was worst I've seen.''
United Airlines CEO Scott Kirby has blamed a shortage of
federal air traffic controllers for massive disruptions at
its Newark hub last weekend.
Over 150,000 customers in the New York City area were
impacted because of Federal Aviation Administration (FAA)
``staffing issues and their ability to manage traffic,''
Kirby wrote in a memo to employees on Monday night, according
to Fox Business. ``The FAA frankly failed us this weekend.''
``We will always collaborate with anyone seriously willing
to join us to solve a problem,'' an FAA spokesperson told
Newsweek.
The spokesperson said the FAA is ``working closely with
airlines to keep aircraft moving safely and efficiently over
the Fourth of July travel period.''
They also pointed to weekly updates on the FAA's website
with preliminary data on the causes of delays.
``Current delay data shows the vast majority are due to
weather and volume,'' the spokesperson said.
Transportation Secretary Pete Buttigieg, whose department
includes the FAA, took to social media on Wednesday to
reassure travelers that the FAA is working to ``find
solutions.''
``We are closely watching air travel this week. Weather has
been rough, especially in the last four or five days, it's
caused a lot of cancellations and delays for many passengers
around the country,'' he said in a video posted on Twitter.
``We've known that summer is going to be a stress test on
the system. The good news is we've seen a lot of progress
this year through Memorial Day and also a major improvement
to passenger rights compared to a year ago . . . FAA is
continuing to work around the clock with airlines and within
FAA's own operations to find solutions, get creative, make
sure the system is as resilient as possible.''
Last week, Buttigieg issued a new warning to airlines,
telling them that flights could be disrupted because some
planes lack updated equipment to prevent interference from
new 5G wireless service. He said only planes retrofitted with
the right equipment will be allowed to land when visibility
is poor, such as during bad weather.
Mr. Chair, with thousands of Fourth of July vacations lying in ruins, it is vitally important for accountability as to what went so catastrophically wrong with our Nation's aviation transportation system.
That is why I was proud to author my amendment to require the GAO to report to Congress on the actions of the Secretary of Transportation and the Administrator of the Federal Aviation Administration related to this travel nightmare.