Mr. Speaker, I thank the chairman for his support, and I thank Mr. Larson for his engagement on this issue. Mr. Speaker, I rise today in support of H.R. 3784, a bill I introduced called the Improving Social Security's Service to Victims of…
Mr. Speaker, I thank the chairman for his support, and I thank Mr. Larson for his engagement on this issue.
Mr. Speaker, I rise today in support of H.R. 3784, a bill I introduced called the Improving Social Security's Service to Victims of Identity Theft Act.
In 2021, roughly 1.5 million children were the victims of identity fraud. That is 1 in nearly 50 children. The numbers are staggering.
Now, I as chairman, along with Ranking Member Larson, held a subcommittee hearing to discuss ways the Social Security Administration could responsibly do more to protect America's Social Security numbers from identity theft.
The hearing also highlighted the government's failure to help individuals whose Social Security numbers had been compromised.
During the hearing, we heard from Mrs. Hayward, who testified her family had been forced to navigate the Social Security Administration's bureaucratic maze to protect her daughter's financial future.
Mr. Speaker, she told the subcommittee that after giving birth to her third child, she promptly submitted the proper paperwork for a new birth certificate and a Social Security card. While the birth certificate arrived without issue, the Social Security card did not.
By the time her daughter was 7 weeks old, and having not received the card, she grew concerned and contacted the Social Security Administration about the fact that the website said that it had been sent and received when, in fact, it had not.
She initially assumed the card might have been misplaced, but after thoroughly checking her mail and contacting the Social Security Administration, she learned that the card had been issued but not received. The Social Security Administration advised patience, but concerns about identity theft were dismissed.
When she requested information about whether the card had been received or issued, she was simply told she could apply for a replacement card, but not a new number, nor could she get the old number directly.
Mr. Speaker, Mrs. Hayward eventually went to the Social Security office. She stated that other employees provided inconsistent information, dismissed the need for a new number, and even suggested that a remedy was contacting the post office to locate the missing card. It was only after she sought help from her U.S. Senator that they were able to request a new card. When a replacement card finally arrived, the original card was still unaccounted for and potentially compromised.
The process to monitor and protect her daughter's identity was really much too cumbersome and stressful, and having to re-explain the situation to multiple Social Security Administration employees about navigating this complex system and the issues that she had faced is simply unacceptable.
Preventing identity theft must be a top priority, yet Mrs. Hayward's family and countless others across the Nation have faced serious bureaucratic obstacles that extend the time that fraudsters have to misuse the personal information of their victims.
This underscores the need for a system that proactively prevents identity theft and provides clear, consistent support for American families.
Mr. Speaker, my bill addresses this by streamlining the process to a single point of contact at the Social Security Administration so that they can get their issues resolved more efficiently. I am proud to offer this bill along with my colleague, Mr. Larson, and ask that Members support this bill.