You'Ve Got Mail--But Is It Secure? An Examination Of Internet Vulnerabilities Affecting Businesses, Governments, And Homes
Mr. Speaker, I would like to commend Chairman Davis and Ranking Member Waxman for calling this important hearing on Internet vulnerabilities and security threats. One such vulnerability is computer viruses and I know first hand how tedious…
Mr. Speaker, I would like to commend Chairman Davis and Ranking Member Waxman for calling this important hearing on Internet vulnerabilities and security threats. One such vulnerability is computer viruses and I know first hand how tedious and cumbersome computer infections can be. In the past year, I have had several computer viruses and they are costly and time consuming to fix.
Through my Washington Update, I regularly email my constituents about what's happening in DC. When I wrote to my constituents about today's hearing and requested that they share with me some of their experiences with computer viruses, the response was immediate and resounding. I was immediately inundated with e-mails about the economic, social, and personal toll computer viruses have on the lives of my constituents.
Let me share a sample of these stories with you today to highlight the impact viruses can have on our daily lives.
Mark Patton, Vice President of American Remedial Technology, a small company in my community, wrote in and said:
Our business was victimized by a number of computer viruses
on one occasion. We had hired an IT consultant to provide
maintenance of our network, but unfortunately they were not
keeping up with our virus protection. As a result we had to
replace our server, upgrade our system, and subsequently fire
our IT consultant. This episode cost our small business over
$10,000 without considering the lost time we incurred.
Viruses are a threat to all businesses. . . . The lesson is
buyers beware when hiring an IT consultant, but more
importantly as businesses become more dependant on the
Internet, Internet security becomes a very important issue.
Mission Hills Mortgage Bankers/Gateway Business Bank wrote in and said:
During the height of the virus-infected e-mail, Mission
Hills Mortgage Bankers/Gateway Business Bank webmail site was
swamped with thousands of virus-laden e-mails a day in August
and September. Fortunately, our firewall and virus software
caught and cleaned up the e-mail, but the sanitized e-mail
was passed through to the individuals to whom it was
addressed. Personally, I was deleting 30 to 50 e-mails a day,
both annoying and time consuming.
What I didn't know was how vulnerable a home computer with
DSL or cable access is without a firewall even with virus-
checker software. I wasn't aware that viruses can come thru
to your computer in ways other than on an e-mail until I got
one. That was a month ago. I purchased and installed a
firewall right away. But I am still experiencing a problem
with my computer. Apparently, the damage to files can remain
after the virus is cleaned up.
This problem has not only affected businesses. Rio Hondo College wrote in and said:
We were hit hard by the ``worm'' at Rio Hondo College
during the first week of our semester this Fall. Our
mainframe computer and every desktop computer on campus were
unusable for a week. We could not register students, certify
athletic eligibility of athletes, process financial aid
requests, conduct many classes, or function in any capacity
for a whole week. Eight weeks later we are still trying to
get computers and printers and e-mail functioning for every
one.
Diane Schumacher wrote in and said:
I had a virus in September of this year. It was the SO/BIG
Virus. I got it when I purchased an item over the Internet
that came with an attachment. I have been laid-off. The last
thing I needed was to be out of contact with not only EDD,
the Employment Development Department, but also with my job
search and support groups. Not to mention the expense of
repair.
If the stories could not get any worst, this particular antidote affected me the most, Mark Calt wrote in and said:
I'd like to take pictures of my daughter who currently is 2
years old. I used my digital camera to take a picture of her
from the moment she was born and every single month until she
reached her first birthday. I stored all those pictures in my
hard drive so when I am ready, I'll sort them all out and
have them developed and make a nice album that I can show to
my daughter when she grows up and maybe play a slide show
during her debut (18th Birthday Party). But my computer was
hit by the virus just before I got them developed . . . my
one year worth of project, my dream, and my gift to my
daughter are all gone together with the pictures. I would
pay--no matter what the price--if I could retrieve all those
pictures . . . they were priceless . . . you cannot bring
back the hands of time!
The stories I've shared with you today underscore the prevalence of computer infections. Furthermore, computer viruses are a ``real problem'' not just for businesses, but home users are also affected by this costly burden. An unemployed constituent, a community college, a bank and a father, all have been victimized by computer viruses. Computer viruses affect all of us.
There is much work ahead of us to eradicate threat, so I thank each of the witnesses for being here today to discuss this important topic and I look forward to your testimony. Again, I would like to thank the Chairman and Ranking Member for having this hearing.